Thread: Invisible app launcher
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March 20th, 2024, 19:37 #1
- Join Date
- Apr 2020
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- France
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Invisible app launcher
Hello,
Today, two of my players have great difficulties to launch FGU.
First, they have message about bad version, although they updated several times.
Then they uninstall/reinstall FGU, but the launcher is nowhere to find.
How fix the issue ?
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March 20th, 2024, 19:42 #2
The server has just had a slight glitch. Can you get them to close FGU completely and then try to update again.
If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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March 20th, 2024, 19:43 #3
Supreme Deity
- Join Date
- Mar 2007
- Posts
- 20,564
EDIT: This also may be caused by some server maintenance that Doug is working on today.
We would need more information. What do you mean by message about bad version?
If the version of the client does not match the host after they have updated, then most likely, they changed the application folder in the FG Settings, but did not update the link they use to start FG. Make sure that the shortcut link they are using to start FG points at the exact same location as the Application folder setting in the FG Settings.
Regards,
JPG
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March 20th, 2024, 20:00 #4
Please try it again now. I'm in the process of trying to improve our update server to shift the downloads of some files to a cached delivery network (CDN) for performance and to prevent us hitting our bandwidth caps. I reverted to an older version of the file for now, but I will likely be trying another attempt here shortly.
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