Thread: refund for products
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March 30th, 2023, 21:22 #1
refund for products
I was wanting to know what is the timeline for being able to get refunds for products purchased. And how do I put in for the refunds.
FG License: Ultimate
Time Zone: UTC -6 / CST
Day of week: Flexible
Time: Flexible
Term: Long Term or Short Term
Voice: Yes / Discord
Game System Preferred: Anything available
Game System Experience: 5e, 3.5E,2.5E, 2E, 1E, Rifts, Paladium, Heroes unlimited, and CoC
Fantasy Grounds Experience: 100+hrs
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March 30th, 2023, 21:48 #2
A few details on refunds are in teh FAQ: https://fantasygroundsunity.atlassia...refund-policy?
If you purchased on the Fantasy Grounds store, and are within the 30 days refund period, use the support portal to request a refund: https://fantasygroundsunity.atlassia...stomer/portalsPrivate Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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