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March 12th, 2023, 11:12 #1
Art Subscription doesn't add assets
Hell everyone,
I recently activated the art subsciption for all the sweet maps and tiles that should be available, but I can't find anything in my asset folder.
It's been a few days now and I ran the update for some time (also got an update for other stuff), but the new assets havent' shown up.
I also saw now order in the order history, although paypal made the transaction and I got the confirmation mail from FG.
Am I missing anything, or is it a bug?
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March 12th, 2023, 13:02 #2
You'll need to contact support to get it sorted out. One possibility is that you use a different email address for PayPal than you do for Smiteworks. Whatever the issue is since it's an account problem support will be able to help https://fantasygroundsunity.atlassia...stomer/portals
If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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March 14th, 2023, 23:11 #3
I actually do, but I didn't thought it mattered. I wasn't a big deal with the other orders.
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March 15th, 2023, 10:18 #4If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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March 23rd, 2023, 23:24 #5
Looks like the support solved the problem. There is a big update incoming.
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