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January 25th, 2023, 21:36 #1
New AP volumes not applying Paizo Sync discount
Not sure if this has been reported elsewhere… The three AP volumes released this week for PF2e are not applying the Paizo Sync discount
Thanks!
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January 25th, 2023, 22:14 #2
Re-run "Retrieve Paizo.com purchases" on the Paizo sync page here: https://www.fantasygrounds.com/store...izoAccount.xcp
You'll generally need to do this before you purchase the most recent releases as the links between Smiteworks and Paizo are only setup close to when the products are released in the FG store.Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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January 25th, 2023, 22:18 #3
Yea. I always re-run my account synch before I make purchases on items that just recently came out. I got Gatewalkers #1 today, and it discounted just fine.
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January 26th, 2023, 01:04 #4
Thanks for the replies.
That’s odd - I always run the re-sync before purchasing as well. I ran it this morning, this afternoon, and again just now. All three APs are still coming up full price for me. I also checked the Starfinder AP and the latest flip-tiles, and those are discounting properly.
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January 26th, 2023, 01:11 #5
Log it with support https://support.fantasygrounds.com and they will work out where the issue is
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January 26th, 2023, 08:23 #6Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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January 26th, 2023, 08:46 #7
I've switched to buying Paizo products on FG first, as the bundle discount isn't applied if you buy from Paizo first. unless that has recently changed.
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January 26th, 2023, 08:49 #8Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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