Thread: Lost FGU Standard
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December 1st, 2022, 01:06 #1
- Join Date
- Feb 2019
- Posts
- 2
Lost FGU Standard
I purchased the FGU standard back in 2019. I have since lost that computer along with my FGU Standard. I downloaded the free Demo to use a year or two ago and now I have a new computer and was wondering if there's any way I can get my FGU Standard back without paying for it again. Like, is it kept in a record on the site and I can just download it again?
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December 1st, 2022, 01:42 #2
Store - Order History will have your key there if you bought from the FG Store. If you bought on Steam, it should be there.
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December 1st, 2022, 02:23 #3
- Join Date
- Feb 2019
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- 2
I checked and it's not there. I don't think I would have bought it on Steam. I came to this website to download it. I think i might have a Steam account, though. I can check....
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December 1st, 2022, 02:52 #4
If you are needing assistance with your account, it might be a good avenue to each out to support for further assistance.
https://fantasygroundsunity.atlassia...stomer/portalsDominic Morta
Ruleset Developer
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December 1st, 2022, 08:48 #5
Do you have more than one Smiteworks account? Whether you bought from the store or from Smiteworks you should see your purchases in order history. The fact that you say you aren't seeing this leads to to believe that you have more than one account and your purchases are in one of them.
If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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