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August 6th, 2022, 03:47 #1Devotee
- Join Date
- Apr 2020
- Posts
- 5
Lost purchased content with install to new computer
Dear FGU Team:
I installed my FGU on a new computer and my purchased content (DnD 5e books) are not available. I have searched the boards and it appears that the material was supposed to come over with my license install. Can you assist me in finding and installing the material? Thanks
Droub of Tyant
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August 6th, 2022, 03:48 #2
DLC is linked to your forum account name, not your license key. Make sure you have logged in under settings then run an Update.
Problems? See; How to Report Issues, Bugs & Problems
On Licensing & Distributing Community Content
Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
Note, I am not a SmiteWorks employee or representative, I'm just a user like you.
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August 6th, 2022, 09:24 #3Moderators
Immortal
Supreme Deity
- Join Date
- Dec 2014
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- Scotland
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- 20,822
Additionally if you purchased the content via Steam make sure that you have synced your Steam and Smiteworks accounts.
If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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August 7th, 2022, 01:06 #4Devotee
- Join Date
- Apr 2020
- Posts
- 5
Thanks Lord Entrails...did the trick, logged out and back in as suggested and content is there...easy day!
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