Paizo Special Edition .pdf's still not syncing in FG for purchase discounts

[Bolorokenpay]

As it says in the title. Paizo customer service says we should get the discount and Doug says it should work as well. It has been this way for about a year now, can someone please resolve this?
Latest example PZO 2111 Dark Archive Special Edition is not syncing. It has been an issue with product numbers PZO 2111E and PZO 2111SE are the same .pdf's and FG is only syncing E product numbers which are the normal editions.

[LordEntrails]

This is something tech support is going to have to address. Submit a ticket here: https://fantasygroundsunity.atlassia...stomer/portals

[ddavison]

Thanks. This is a known issue with the Paizo sync API. They are different products and because we don't have the special edition, it won't ever sync that information over to us. The workaround for this is to email Paizo customer support and see if they will grant you the non-special edition PDF because you already own the special edition. If that is in your account, it will sync properly.