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February 4th, 2022, 13:29 #1
- Join Date
- Mar 2020
- Posts
- 2
New purchase not loading at update
Hello.
I purchased Wild Beyond the Witchlight, however when I run the update in FGC it doesn't seem to see any new purchases to download, it just runs through its list in a second or so and then shunts me to the main screen.
Am I missing a step or is it just a matter of waiting on something on FG's side to realize I've bought a new module?
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February 4th, 2022, 14:37 #2
Welcome to the FG forums!
Products that are available for FGC will have a FGC icon in the store list and their page. Looking at the Wild Beyond the Witchlight store page it only has a FGU icon, so it is FGU only.
If you only use FGC you can request a refund by emailing support at [email protected]Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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February 4th, 2022, 14:46 #3
- Join Date
- Mar 2020
- Posts
- 2
Ah. Well that's lovely. Thank you for pointing that out. Maybe they can refund my FGC ult license as well since its basically useless now.
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February 4th, 2022, 14:52 #4
You can still use FGC and well over 1,500 DLC products.
Further details on FGC support (and 50% upgrade discount) were communicated earlier this year - see this thread: https://www.fantasygrounds.com/forum...rounds-ClassicPrivate Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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