DMsGuild
  1. #1

    Network Failure so can't update or log in

    Hello

    I keep getting a Connection Test: Failure and therefore cannot log in or update. I think I'm using Classic, as in, I bought it many years ago.

    Does anyone know what is happening? I have no trouble with any other software on my computer.

    Thanks all.

  2. #2
    Zacchaeus's Avatar
    Join Date
    Dec 2014
    Location
    Scotland
    Posts
    18,294
    Some information here. Once you work through this if you still have issues then answer the seven questions so we can diagnose further. https://www.fantasygrounds.com/forum...ions-Explained
    If you need to contact customer support or if there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here http://fgapp.idea.informer.com/

  3. #3
    Trenloe's Avatar
    Join Date
    May 2011
    Location
    Colorado, USA
    Posts
    30,622
    A FG Classic connection test failure is only needed if you're going to be the GM and people will connect to your campaign. It's not the cause of you being unable to update, unless it's indicative of your whole FG Classic installation not being able to access the FG servers.

    I'd recommend downloading the FG Classic installer from here: https://www.fantasygrounds.com/home/...ndsClassic.php and running the install again - accept the defaults and you'll still have access to your previous data.
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

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