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  1. #1

    Trouble Uploading Build?

    Hello,
    I am attempting to upload a new product and I am getting an error when I try to upload the module file.

    I click to select the file I want to upload and it seems to be uploading, but then a red box appears and says: Request timed out after 3000 seconds.

    I am uploading an 11.1mb file, and I have tried to do it using Google Chrome and Microsoft Edge (fails in both).
    Tailz, the Artist of Studio WyldFurr
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  2. #2
    LordEntrails's Avatar
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    Does it actually take 3000 seconds (50 minutes) to give you the error message or does it appear in a few?

  3. #3
    Quote Originally Posted by LordEntrails View Post
    Does it actually take 3000 seconds (50 minutes) to give you the error message or does it appear in a few?
    It appears quite quickly, a second or two.
    Tailz, the Artist of Studio WyldFurr
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  4. #4
    LordEntrails's Avatar
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    Until one of the devs chime in. I can only suggest a few generic trouble shooting things. Reboot? Anti-virus? Assuming you don't have trouble uploading the file to Drive or One Cloud? but I suspect you already tried those. Sorry I can't be of more help.

  5. #5
    Quote Originally Posted by LordEntrails View Post
    Until one of the devs chime in. I can only suggest a few generic trouble shooting things. Reboot? Anti-virus? Assuming you don't have trouble uploading the file to Drive or One Cloud? but I suspect you already tried those. Sorry I can't be of more help.
    All is good, I tried again after a short while and the file uploaded without a problem.
    Tailz, the Artist of Studio WyldFurr
    Follow Studio WyldFurr on Twitter, Facebook, and the studio web site.
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  6. #6
    This problem has returned and I can not upload any builds to any products. Same error message as before.

    I select the file to upload, click submit build, the little green bar races across and a second or two later the error message appears with a cross icon over the file icon graphic.

    I have been able to upload images for the products fine, but the build files always fail.

    I have tried uploading at different times as well.

    As it stands presently I can not upload product builds
    Tailz, the Artist of Studio WyldFurr
    Follow Studio WyldFurr on Twitter, Facebook, and the studio web site.
    "Become a Studio WyldFurr supporter on Patreon, and gain great benefits!"

  7. #7
    Gave uploading builds again this morning. The upload seemed to start, but when the upload bar was halfway it gave the same error.
    As it stands presently, I can not upload anything to the forge.
    Tailz, the Artist of Studio WyldFurr
    Follow Studio WyldFurr on Twitter, Facebook, and the studio web site.
    "Become a Studio WyldFurr supporter on Patreon, and gain great benefits!"

  8. #8
    LordEntrails's Avatar
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    Is it still happening quickly? Is the file very large?

  9. #9
    Quote Originally Posted by LordEntrails View Post
    Is it still happening quickly? Is the file very large?
    This morning I tried uploading from my iPad. The upload started, progressed till the middle of the bar (took maybe a second or two) and then gave me the error. The files I am uploading are:
    33.7mb
    45mb
    29.8mb
    Last edited by Tailz Silver Paws; September 18th, 2021 at 22:12.
    Tailz, the Artist of Studio WyldFurr
    Follow Studio WyldFurr on Twitter, Facebook, and the studio web site.
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  10. #10
    LordEntrails's Avatar
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    None of that seems excessive. I would open a support ticket directly; support.fantasygrounds.com. Doesn't seem anyone here is able to provide any useful help. I know I'm stumped.

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