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  1. #21
    In the previous reports of this specific issue, the users reported that updating to the latest OS updates fixed the issue (including Rosetta updates). This is related to the Rosetta emulation engine in Mac OS not handling Intel-based application signing correctly; and is not something we have any control over.

    Regards,
    JPG

  2. #22
    that did it! I had thought I was running the latest version, but that was not the case. I updated the OS and I'm all set now, thank you!

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