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  1. #1

    Players Can't See Tokens

    I was running A Pathfinder game when one of my players announced that she couldn't see her token or that of some of the other players, two of my other players confirmed they too were having this issue. I could see all tokens, and 1 of my other players could see all the tokens. I'm not sure how to fix this.
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  2. #2
    If you see it again, can you provide the log files from both the GM and the player right after it happens?
    You can grab the logs by typing /console, then pressing the Compile Logs button.

    Regards,
    JPG

  3. #3
    Stuart's Avatar
    Join Date
    Aug 2005
    Location
    United Kingdom
    Posts
    736
    Hi - I'm also getting this issue.

    Summary:
    Players log in but their portraits are not visible and remain so. Thus token on map are blank.
    This is only for some players not all - their portraits are present in the host file and their local file.


    Ruleset(s):
    AD&D 2E

    New Campaign / FGC Migrated Campaign:
    New Campaign

    Extensions/Themes:
    None

    Modules Loaded:
    Core plus Complete X series plus A0 Darkshelf Quarry

    Operating System / Language Setting:
    Win 10, US English
    FRIDAYS: The Praise Of Old Men - https://www.youtube.com/playlist?lis...JKx-7Vu6oOBTc-

    SATURDAYS: By The Pricking Of My Thumbs

  4. #4
    Zacchaeus's Avatar
    Join Date
    Dec 2014
    Location
    Scotland
    Posts
    15,949
    Can you also attach your log files as noted by Moon Wizard in the post above yours.
    If you need to contact customer support or if there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here http://fgapp.idea.informer.com/

  5. #5
    Had this same issue with one player Sunday night, but did not get their logs. There were 2 characters that they could not see consistently, like when we went from one map to the next to the next. Will see if we cannot get logs the next time it occurs (if it occurs again).

  6. #6
    Zacchaeus's Avatar
    Join Date
    Dec 2014
    Location
    Scotland
    Posts
    15,949
    When you go from one map to the next be sure to place the tokens on the new map from the CT and not just drag from one map to another.
    If you need to contact customer support or if there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here http://fgapp.idea.informer.com/

  7. #7
    Normally when I "drag" players from one map to the next, I really mean I grab the Faction icon at the bottom of the Combat Tracker, but that's a good distinction, because when things are not taken from the Combat Tracker, there are screwy associations and things just won't work right.

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