FGU won't download because Microsoft Visual C ++ won't install

**bookworm3717** · January 14th, 2021, 00:27

Please help if you can! I can't get FGU to download because my computer won't download Microsoft Visual C ++. I've tried uninstalling and reinstalling MVC++, didn't work. Tried going into safe mode, couldn't get into safe mode. I'm not great with IT stuff so I don't know what else to try. I've tried the basic Googling of the issue of MVC++ not downloading but couldn't find anything helpful. If anyone has any ideas I would appreciate it. I'm having to use remote desktop just to play in my games right now!

**damned** · January 14th, 2021, 01:59

hey bookworm3717

Unfortunately MVC not installing is almost always a sign of other things broken deeper down.
You might consider backing all your data up and resetting/reinstalling Windows.
The plus side to doing this is your computer will likely run smoother too.

**bookworm3717** · January 14th, 2021, 02:13

[QUOTE=damned;571052]hey bookworm3717

Unfortunately MVC not installing is almost always a sign of other things broken deeper down.
You might consider backing all your data up and resetting/reinstalling Windows.
The plus side to doing this is your computer will likely run smoother too.[/QUOT

Is that possible to have something broken deeper down if my computer is barely a year old? I don’t know much about this IT stuff.

**damned** · January 14th, 2021, 02:39

Its not likely to be a hardware issue - its most likely a software issue.
Sometimes things fail to install or update or uninstall correctly or there is a conflict between two or more applications or drivers.
Im sure your issue could be resolved but it might take some IT sleuthing and patience and a little expertise or luck.

I suggested the reinstall to you as you indicated you might be a bit light on the IT expertise side.

If you do reset your computer please, please, make sure you have backed everything up.
Twice.

**bookworm3717** · January 14th, 2021, 02:45

Originally Posted by damned

Its not likely to be a hardware issue - its most likely a software issue.
Sometimes things fail to install or update or uninstall correctly or there is a conflict between two or more applications or drivers.
Im sure your issue could be resolved but it might take some IT sleuthing and patience and a little expertise or luck.

I suggested the reinstall to you as you indicated you might be a bit light on the IT expertise side.

If you do reset your computer please, please, make sure you have backed everything up.
Twice.

How do I do the Windows reinstall?

**Zacchaeus** · January 14th, 2021, 11:01

Go to Settings > Update and Security > Recovery

**bookworm3717** · January 20th, 2021, 23:28

[QUOTE=damned;571062]Its not likely to be a hardware issue - its most likely a software issue.
Sometimes things fail to install or update or uninstall correctly or there is a conflict between two or more applications or drivers.
Im sure your issue could be resolved but it might take some IT sleuthing and patience and a little expertise or luck.

I suggested the reinstall to you as you indicated you might be a bit light on the IT expertise side.

If you do reset your computer please, please, make sure you have backed everything up.
Twice.[/QUOTE

Alright tried doing the Windows reinstall, still cannot get MVC++ to install.

**Trenloe** · January 20th, 2021, 23:35

Please confirm - what is the operating system of your computer? And is it 32- or 64-bit?

**bookworm3717** · January 20th, 2021, 23:39

Originally Posted by Trenloe

Please confirm - what is the operating system of your computer? And is it 32- or 64-bit?

Windows 10, 64 bit

**damned** · January 21st, 2021, 00:20

What is the actual error you get?
Have you just tried installing Fantasy Grounds and not installing MVC separately?

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