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December 5th, 2020, 12:59 #1
- Join Date
- May 2020
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- 2
FGUWebinstall first time set up forever logging in on FGUpdateEngine Screen
Hi, I am helping on behalf of a new player that is trying to join my game.
He is trying to install FGU for first time, he clicks FGUWebinstall, installs in default location, and then when he is asked for login deets he puts them in and then it is stuck forever on 'loging in' on FGUpdateEngine Screen (see attached photo)
Please, please help us fix this bug.
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December 5th, 2020, 13:17 #2Got a Bug - Click & FOLLOW the procedure here, it will save time
Ultimate Edition Fantasy Grounds - ONLY ON Linux
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December 5th, 2020, 14:46 #3
- Join Date
- May 2020
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- 2
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December 9th, 2020, 19:28 #4
- Join Date
- Nov 2020
- Posts
- 2
Hello I'm Nearel, the guy struggling with login on FGU. If you can help me, what kind of specifics do you need to know ?
(Btw sorry if I'm not clear, I'm not a native english speaker)
Thank you for your time and help
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December 9th, 2020, 19:35 #5
- Join Date
- Nov 2020
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- 2
Here's the picture richardcareylol was speaking of
Edit : apparently I cannot upload pictures..Last edited by Nearel; December 9th, 2020 at 19:38.
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December 9th, 2020, 20:23 #6
You should be able to attach a picture using the "Insert Image"... are you not seeing that icon or are you getting an error when you try? What does the error say?
Have you tried the "Go Advanced" option? It too should have the Insert Image function, as well as some others.
Screen Shot 12-09-20 at 01.17 PM.PNG
Screen Shot 12-09-20 at 01.18 PM.PNG
Screen Shot 12-09-20 at 01.20 PM.PNG
Problems? See; How to Report Issues, Bugs & Problems
On Licensing & Distributing Community Content
Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
Note, I am not a SmiteWorks employee or representative, I'm just a user like you.
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December 9th, 2020, 21:19 #7
The most likely explantation is that something on your computer is blocking FG from operating properly. This could be anti virus software - so make sure that you have set an exception in your AV for Fantasy Grounds. It could also be something on your router such as flood protection or your ISP has enabled some kind of advanced security option which needs to be turned off. One other possibility is that the correct read/write permissions haven't been set for the FG data folder.
If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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