DM Ultimate version 4.0.3 vs player demo version 4.0.4

[MickGo]

SOLVED! Please delete.

[Drantos]

I had some issues with updating too.
I had to unistall FG then manually delete all the folders (app data etc.).
Then installing FG from scratch, now it works.

[Jiminimonka]

My players are just getting in to DnD. They recently downloaded the demo version to see if they like it. I get an error of versions not matching. They have 4.0.4, and I 4.0.3. I have tried updating. I have tried reinstalling. What gives?

Which version, Classic or Unity? Which operating system, Windows, Mac, Linux?

[Jiminimonka]

I had some issues with updating too.
I had to unistall FG then manually delete all the folders (app data etc.).
Then installing FG from scratch, now it works.

Don't delete your FG Data folder unless you have a backup somewhere because all your campaign data will be lost.

[MickGo]

Solved!

[Jiminimonka]

This is in the wrong location. Should be in the House of Healing for FGU. Maybe a moderator will move it.

Make sure FG is not being blocked by your firewall/anti-virus.

If you want help provide a bit more information than you have done.

Have a look here - https://www.fantasygrounds.com/forum...s-and-Problems

[Jiminimonka]

SOLVED! Please delete.

How did you solve it? Helps others who might have a similar issue.

Editing your title and adding SOLVED might have been a better option than deleting the content

[MickGo]

My Solution. deleted it all. Decided the app and subscription [and how they work it] was not worth the aggravation. IN the midst of this won't update issue, I find out that if I cancel a subscription it terminates immediately, with no rebate on used time. That is a shitty policy and practice!

[Jiminimonka]

My Solution. deleted it all. Decided the app and subscription [and how they work it] was not worth the aggravation. IN the midst of this won't update issue, I find out that if I cancel a subscription it terminates immediately, with no rebate on used time. That is a shitty policy and practice!

Sounds like a user error.

[LordEntrails]

My Solution. deleted it all. Decided the app and subscription [and how they work it] was not worth the aggravation. IN the midst of this won't update issue, I find out that if I cancel a subscription it terminates immediately, with no rebate on used time. That is a shitty policy and practice!

It's not a policy, it is the way Pay Pal works (and SmiteWorks can't control) and is documented in the FAQ. You can always reach out to support and ask them for a partial refund.