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November 22nd, 2020, 14:21 #1
- Join Date
- Nov 2020
- Location
- US
- Posts
- 2
Link to Steam sends me right back to Fantasy Grounds Login
I'm new to this product. I purchased Fantasy Grounds Unity and installed it yesterday.
I purchased a D&D 5e DLC on Steam today. Steam promptly sent me an email purchase confirmation, then I looked to see how to download and install the content. When I tried to "Link to Steam" as a posting suggested, the provided button simply sent me in a loop right back to the Fantasy Grounds login every time.
I then checked for Steam downloads, which showed none pending. Then I went to my library page on Steam for this tool to look for the DLC. The Steam page said "You do not have any DLC for this game." I have requested a refund from Steam.
What is a working procedure for purchasing and installing addons to this tool?
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November 22nd, 2020, 16:05 #2
Hi Ratahpla, welcome to FG.
You'll find details of how to link your Steam and Smiteworks accounts here. https://fantasygroundsunity.atlassia...d+Applications
Once you've done that just update FGU and your purchases will be installed.If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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November 22nd, 2020, 16:19 #3
- Join Date
- Nov 2020
- Location
- US
- Posts
- 2
Thanks for the advice. That is the procedure I was following. Pushing the button sent me back to the Fantasy Grounds login, however, and not to the page shown.
On a hunch, I tried a different browser, and I was able to proceed. As far as I know, my account is now linked to Steam. I'm more than a bit surprised it did not work with the Google Chrome browser. It isn't like the browser is horribly out-of-date, or that I have a lot of strange extensions. I imagine there is some issue with browser cookies.
Now, I'm trying to decide if I should throw more money at this or not. I'm not happy that Steam took my money and then turned around and told me I hadn't bought what it just sent me a receipt for.
Once I have bought DLC, does it download from Steam or from the FGU update?
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November 22nd, 2020, 16:25 #4
All DLC downloads from Smiteworks. Steam is just a vehicle for purchases. It does show you DLC purchases in your Steam library (at least it does in mine for what little I bought trough Steam) but I think only once you've linked up your accounts and updated FG.
If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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