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  1. #1

    Loading Library modules takes a long time with dat.tmp files in loading loop

    I have a a problem that occurs when I load a module in the library. I have been able to repeat this multiple times and on different computers. I can clear the cache on a player computer and then connect to FGC server running SFRPG. I have the cache folder open and I can see all the .dat files downloaded to the player cache folder. I then goto the library and try to load a module I see in the cache folder I will see a .dat.tmp file created and the file size begin increasing in size. If it is a small module it will load fine, but if it is a large module say over 6 megs it will never complete the download it will erase itself and and restart over and over again after several minutes. This loop makes it take a long time to load modules and FGC is frozen while attempting to load the module.

    Here is a screenshot of the problem occurring with the Starship operations manual.
    Screen Shot 2020-10-28 at 12.09.27 PM.png

    Is this normal? If not how can I fix it?

    Why does FGC redownload modules that are already in the cache folder?
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    Time Zone: US Eastern (GMT -5)
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    Starfinder, D&D, Savage Worlds, Call of Cthulhu, Hero System aka Champions, Traveller, and more!
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  2. #2
    LordEntrails's Avatar
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    No, that's not normal. Can you upload the player logs?

    Also, have you checked your security software for any warnings, blacklisting, quarantine etc?

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  3. #3
    Here is the player log. I do not have any security software. I'm running on Macs.

    [28.10.2020 16:05:08] Runtime Notice: Initializing DirectX
    [28.10.2020 16:05:08] Runtime Notice: Initializing COM
    [28.10.2020 16:05:09] Runtime Notice: Fantasy Grounds starting
    [28.10.2020 16:05:14] Runtime Notice: User 'Crash Dummy' attempting connection to 'xxx.xxx.xxx.xxx:1802'
    [28.10.2020 16:05:16] Network Notice: Client connected to host - 'Crash Dummy'
    [28.10.2020 16:05:39] Network Notice: Client ruleset download complete
    [28.10.2020 16:05:40] Ruleset Warning: Font (): Windows replaced specified font face (Alegreya Sans SC Bold) with (Alegreya Sans SC)
    [28.10.2020 16:05:49] Ruleset Warning: Font (): Windows replaced specified font face (HelveticaNeue) with (Arial)
    [28.10.2020 16:05:59] Runtime Notice: s'Local Dice Tower Extension
    CoreRPG ruleset supported.'
    [28.10.2020 16:05:59] Ruleset Warning: Could not find template (chat_resize) in windowclass (chat)
    [28.10.2020 16:06:07] Network Warning: Download error for file 'tokens/shared/Performance Hover Bike token.png'; HTTP/1.1 404 NOT FOUND; Retrying.
    [28.10.2020 16:06:08] Network Warning: Download error for file 'thumbnail.png@Dead Suns, Part 1, Incident at Absalom Station, Player's Resources'; Connection closed; Retrying.
    [28.10.2020 16:06:08] Network Warning: Download error for file 'tokens/V.png@Starfinder Armory'; HTTP/1.1 404 NOT FOUND; Retrying.
    [28.10.2020 16:07:34] Network Warning: Download error for file 'images/AAC Dyad.jpg@Starfinder Starship Operations Manual'; Connection closed; Retrying.
    [28.10.2020 16:07:34] Network Warning: Download error for file 'images/AAC Hoardmaster.jpg@Starfinder Starship Operations Manual'; Connection closed; Retrying.
    [28.10.2020 16:10:03] Network Warning: Download error for file 'referenceimages/Blue Bar.jpg@Starfinder Starship Operations Manual'; Connection closed; Retrying.
    [28.10.2020 16:11:00] Network Warning: Download error for file 'referenceimages/Blue Bar.jpg@Starfinder Starship Operations Manual'; connecting to host; Retrying.
    [28.10.2020 16:33:20] Network Warning: Download error for file 'images/Aballon Map.jpg@Starfinder Pact Worlds'; Connection closed; Retrying.
    [28.10.2020 16:33:20] Network Warning: Download error for file 'images/Aballon.jpg@Starfinder Pact Worlds'; Connection closed; Retrying.
    [28.10.2020 16:48:04] Network Warning: Download error for file 'images/Back Cover.jpg@Starfinder Near Space (Players)'; Connection closed; Retrying.
    [28.10.2020 16:48:04] Network Warning: Download error for file 'images/Chapter 4 Opener.jpg@Starfinder Near Space (Players)'; Connection closed; Retrying.
    [28.10.2020 18:41:58] Network Warning: Download error for file 'images/Barathu.jpg@Starfinder Alien Archive (Players)'; Connection closed; Retrying.
    [28.10.2020 18:41:58] Network Warning: Download error for file 'images/Contemplative.jpg@Starfinder Alien Archive (Players)'; Connection closed; Retrying.
    [28.10.2020 18:42:42] Network Warning: Download error for file 'images/Bolida 1.jpg@Starfinder Alien Archive 2 (Players)'; Connection closed; Retrying.
    [28.10.2020 18:42:42] Network Warning: Download error for file 'images/Bolida 2.jpg@Starfinder Alien Archive 2 (Players)'; Connection closed; Retrying.
    [28.10.2020 18:44:36] Network Warning: Download error for file 'images/Ammunition.jpg@Starfinder Armory'; Connection closed; Retrying.
    [28.10.2020 18:44:36] Network Warning: Download error for file 'images/Analog Pistols.jpg@Starfinder Armory'; Connection closed; Retrying.
    [28.10.2020 18:48:56] Network Warning: Download error for file 'images/Android Abolitionist Archetype.jpg@Starfinder Characters Operation Manual'; Connection closed; Retrying.
    [28.10.2020 18:48:56] Network Warning: Download error for file 'images/Android Race Arm Extensions.jpg@Starfinder Characters Operation Manual'; Connection closed; Retrying.
    [28.10.2020 18:57:47] Network Warning: Download error for file 'images/Creature Companion 2.jpg@Starfinder Alien Archive 3 (Players)'; Connection closed; Retrying.
    [28.10.2020 18:57:47] Network Warning: Download error for file 'images/Creature Companion.jpg@Starfinder Alien Archive 3 (Players)'; Connection closed; Retrying.
    [28.10.2020 19:10:39] Runtime Notice: Fantasy Grounds exiting
    FGU Ultimate License
    FG Discord - Lord_Ulric
    Time Zone: US Eastern (GMT -5)
    Playing -
    Starfinder, D&D, Savage Worlds, Call of Cthulhu, Hero System aka Champions, Traveller, and more!
    My Forge Creations

  4. #4
    Something is interfering with the download connections from the GM host to the player client; and closing the connections. FGC uses HTTP requests to transfer graphic file information.

    Do you perhaps have some sort of internet filtering in place on the GM or player machine or their routers? (i.e. parental control, ad blockers, etc.)

    Regards,
    JPG

  5. #5
    There should not be any internet filtering. I've not made any changes to my network or computers. I've run FGC on them for years. This gives me a direction to investigate. Thanks!
    FGU Ultimate License
    FG Discord - Lord_Ulric
    Time Zone: US Eastern (GMT -5)
    Playing -
    Starfinder, D&D, Savage Worlds, Call of Cthulhu, Hero System aka Champions, Traveller, and more!
    My Forge Creations

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