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  1. #1

    Issue updating FG Unity

    I keep on stalling out and freezing on update attempts. I've uninstalled and reinstalled still will not update. Any ideas?

  2. #2
    LordEntrails's Avatar
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    Check your security software for warnings or quarantine on your computer and on your modem/router check things like Flood Protection etc. Also check your ISP for Advanced Security settings.

    Many of these security program will lock down after so much info is transferred, so don't uninstall, it will just force you to start downloading again.

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  3. #3
    Trenloe's Avatar
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    And does the FGUpdateEngine log list any errors?
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  4. #4
    It keeps giving a failed to receive data error then will restart that packet. Then at some point it will just lock up and gives no error message. Usually on a larger file >10 mb.

  5. #5
    LordEntrails's Avatar
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    And what does your security software show? That is an error indicating that something on your end believes the file is a threat and won't allow it to download.

    Exact details, like the actual log file, security software, ISP, etc will help us help you resolve the issue quicker than pointing you in general directions.

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  6. #6
    You might want to look at this forum thread in case you are on one of these ISPs.

    https://www.fantasygrounds.com/forum...sers-Important

    Can you try and connect your pc to a phone hotspot to see if it can download from there?
    If you want a Wishlist in the Fantasy grounds store klick the link and upvote it.
    https://fgapp.idea.informer.com/proj/fgapp?ia=135468

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