Thread: Tome of Beasts 2 FG Reward
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October 16th, 2020, 10:18 #1
Patriarch
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Tome of Beasts 2 FG Reward
Hi,
I was wondering if I should've received my email yet, to claim my FG ToB2 reward? I see some people talking about having already received the email and downloaded the module but I've not heard anything yet.
Cheers,
Simon
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October 16th, 2020, 10:43 #2
If this is related to the Kickstarter rewards then I suggest you communicate via the Kickstarter.
Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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October 16th, 2020, 10:59 #3
Patriarch
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Their message is that we should receive an email from Smiteworks, which I haven't received, so I'm chasing it up at both ends. If Smiteworks tells me they haven't received the necessary notification that I am due the reward then I need to chase that with Kobold Press, but if they have received the notification then I'm checking to see why I haven't yet received the email from them. If they say that all emails have been sent then there is an issue with Kobold but if they say they haven't yet finished sending out the emails I can wait and see.
Cheers,
Simon
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October 16th, 2020, 11:03 #4
Then a public forum probably isn't your best avenue to get the information you seek. I recommend you email SmiteWorks support directly on [email protected]
Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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October 16th, 2020, 11:07 #5
Patriarch
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No problem,
Cheers,
Simon
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October 16th, 2020, 12:53 #6
Double check your spam filters. I got my email. It came from this email address. [email protected] If you have not received it at all, go ask a question on the KS page.
For support with any of my extensions, visit my #mattekure-stuff channel on Rob2e's discord https://discord.gg/rob2e
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October 16th, 2020, 16:29 #7
Patriarch
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All sorted by David at support, so thanks for that!
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