Map issue last night

[Twoguns]

Hi folks,

I had an issue last night when sharing maps, one player had the map take up the full window and cover everything apart from dice. See pic.
He couldn’t scale the map, all he could do was right click exit the map to gain access to all hidden underneath.
He did a restart and I shut down campaign and restarted but he still had the same issue. Four other players did not have this problem.
Any help much appreciated.

[Trenloe]

Looks like they put the map into desktop mode using the arrows in the top right of the image. They can exit that by clicking the arrow button in the top right of the image:

[Twoguns]

Looks like they put the map into desktop mode using the arrows in the top right of the image. They can exit that by clicking the arrow button in the top right of the image:

Thanks I will check that now

[Sarteck]

Twoguns, if that was not the issue (I don't think it is, since putting the image in desktop/background mode does not in fact "cover everything apart from dice," it does the exact opposite), have the player left-click-and-drag the image up and left until they can see the Resize bit on the bottom left of the image window. Have them drag the bottom-right border of the image window to resize it, then left-click and drag as needed.

[Trenloe]

...since putting the image in desktop/background mode does not in fact "cover everything apart from dice,"...

Pressing the up-right-arrow button twice does cover everything apart from dice for me:

[bmos]

Pressing the up-right-arrow button twice does cover everything apart from dice for me

Is this in Atlassian or the wiki?
I'm trying to find the documentation to post here (since most people seem not to know there are two modes -- 'mode 2' seems primarily an in-person or streaming feature).

[Sarteck]

Pressing the up-right-arrow button twice does cover everything apart from dice for me:

[snipped image]

[emphasis mine]
I'm dumb, I never realized there was a second time you could press it. My bad.

Normal:

1st up-Right Arrow:

2nd up-Right arrow: