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  1. #21
    Can you guys provide example campaigns with images that have the layer sorting issue again?

    I want to make sure that Carl has the most up to date examples; and we've been getting partial data from our support tickets. (i.e. campaigns; but not all the graphics files used)
    Please send the zipped-up campaigns to [email protected]. Also, please include any custom graphics modules and files in the modules/images directory of the FG data folder.

    Thanks,
    JPG

  2. #22
    Quote Originally Posted by Moon Wizard View Post
    Can you guys provide example campaigns with images that have the layer sorting issue again?

    I want to make sure that Carl has the most up to date examples; and we've been getting partial data from our support tickets. (i.e. campaigns; but not all the graphics files used)
    Please send the zipped-up campaigns to [email protected]. Also, please include any custom graphics modules and files in the modules/images directory of the FG data folder.

    Thanks,
    JPG
    Do you need mine again?

  3. #23
    Just to be safe, if it's not working in the Live version; please send me again.

    We had fixed an issue in October last year similar to this; but we already double-checked that isn't the issue. @cpinder mentioned to me that he was waiting on graphics files on a couple; but this particular issue tracking has become disjointed.

    I'm trying to reset; and make sure @cpinder has the latest campaign examples with all the necessary graphics. Then, I can double-check to recreate and document everything.

    Thanks,
    JPG

  4. #24
    Quote Originally Posted by Moon Wizard View Post
    Just to be safe, if it's not working in the Live version; please send me again.

    We had fixed an issue in October last year similar to this; but we already double-checked that isn't the issue. @cpinder mentioned to me that he was waiting on graphics files on a couple; but this particular issue tracking has become disjointed.

    I'm trying to reset; and make sure @cpinder has the latest campaign examples with all the necessary graphics. Then, I can double-check to recreate and document everything.

    Thanks,
    JPG
    Its too big for an email. Opening a new ticket.

  5. #25
    SUPPORT-10386 new ticket - campaign and module uploaded, and 6gb asset link sent.

  6. #26
    @Jiminimonka,
    Thank you very much; we've forwarded to Carl again and are tracking with all the data files.

    @Reg,
    If you are still having the issue, can you please provide the campaign and all referenced graphic files (modules/folders)?

    Thanks,
    JPG

  7. #27
    @Jiminimonka,

    Is there a particular image we can look at? Is "Gnome Mines Low Level - FGU" one of them? If so, what order should they be in?

    Thanks,
    JPG

  8. #28
    Maybe even a quick image snip of the right hand layer list would be even faster.

    JPG

  9. #29
    I was able to recreate with "Gnome Mines Low Level - FGU"; and added my notes to the support ticket for @cpinder.

    Thanks,
    JPG

  10. #30
    They are number from top layer to bottom 1 to 58 - think you figured it out now.

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