Paizo purchase sync not recognizing PDF purchase

**Torg Smith** · July 31st, 2020, 15:54

I am not seeing the discount for the PDF purchase showing up in the cart.

I did the Sync twice just to be sure. I have purchased Bestiary 2 yesterday with the discount. The comparison logic may not be matching this new product.

Edit: I should have mentioned that this is the Advanced Player Guide.

**Trenloe** · July 31st, 2020, 16:08

It doesn't look like the APG code is being synced right now. I'll follow up with SmiteWorks...

**Trenloe** · July 31st, 2020, 16:19

I can see it in my Paizo sync now. Could you do a resync and try again please?

**Weissrolf** · July 31st, 2020, 16:21

I bought the APG yesterday and just did the sync one minute ago, in both directions. There is no discount shown.

**Trenloe** · July 31st, 2020, 16:31

I'm seeing APG purchases coming in with the PDF discount.

Please remove any products in your cart and try again.

**Torg Smith** · July 31st, 2020, 16:36

Worked for me just now. Thanks.

**Weissrolf** · July 31st, 2020, 16:46

Worked this time. Unfortunately I bought the wrong way around. Instead of purchasing the PDF first I should have bought the FG package via Steam first, then sync to FG and finally sync to Paizo. That would have saved me over 2 EUR.

**Decade** · July 31st, 2020, 20:47

Originally Posted by Weissrolf

Worked this time. Unfortunately I bought the wrong way around. Instead of purchasing the PDF first I should have bought the FG package via Steam first, then sync to FG and finally sync to Paizo. That would have saved me over 2 EUR.

Here in the UK, I've worked out that if I own the PDF from Paizo, it's usually cheaper to buy from FG with the discount. If I haven't, it's cheaper to buy via steam with a better exchange rate & get the PDF as a bonus.

**Weissrolf** · July 31st, 2020, 21:17

Same here.

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