Thread: Licence Key Not Working
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July 22nd, 2020, 14:48 #1
Licence Key Not Working
Hi Purchased a one month licence key on 20/07/20 for FGC Standard @ $3.99.
I used the key to log in and was working correctly, but have tried to run FGC today, and get an error (see screenshot).
To update I have to remove the key, which then allows me to update, but even after update, still shows invalid key.
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July 22nd, 2020, 14:49 #2
Did you cancel your subscription right after getting it?
Paul Grosse
PCGen BoD
PR Silverback
Autobackup Batch file, Always ALWAYS backup your data. Remember to follow the 3-2-1 rule!
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July 22nd, 2020, 15:02 #3
Welcome to the FG forums BloatedNikNak!
Some info related to what Nylanfs is referring to here: https://www.fantasygrounds.com/forum...onexplainationPrivate Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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July 22nd, 2020, 15:43 #4
I did cancel the reoccurring payment in pay-pal this morning. I did not want it to roll onto a second month, as I also currently have a sub for FGU.
Welcome to the FG forums BloatedNikNak!
Some info related to what Nylanfs is referring to here: https://www.fantasygrounds.com/forum...onexplaination
I did not realize that this would cancel my sub with immediate effect though.
I guess that is on me.
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July 22nd, 2020, 15:44 #5
Email [email protected] and explain the situation. They may be able to work something out.
Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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July 22nd, 2020, 15:45 #6
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