STAR TREK 2d20
  1. #1

    Licence Key Not Working

    Hi Purchased a one month licence key on 20/07/20 for FGC Standard @ $3.99.

    I used the key to log in and was working correctly, but have tried to run FGC today, and get an error (see screenshot).

    To update I have to remove the key, which then allows me to update, but even after update, still shows invalid key.
    Attached Images Attached Images

  2. #2
    Did you cancel your subscription right after getting it?

  3. #3
    Trenloe's Avatar
    Join Date
    May 2011
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    Welcome to the FG forums BloatedNikNak!

    Some info related to what Nylanfs is referring to here: https://www.fantasygrounds.com/forum...onexplaination
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  4. #4
    Quote Originally Posted by Nylanfs View Post
    Did you cancel your subscription right after getting it?
    I did cancel the reoccurring payment in pay-pal this morning. I did not want it to roll onto a second month, as I also currently have a sub for FGU.

    Welcome to the FG forums BloatedNikNak!

    Some info related to what Nylanfs is referring to here: https://www.fantasygrounds.com/forum...onexplaination
    Thank you for the welcome

    I did not realize that this would cancel my sub with immediate effect though.

    I guess that is on me.

  5. #5
    Trenloe's Avatar
    Join Date
    May 2011
    Location
    Colorado, USA
    Posts
    33,411
    Email [email protected] and explain the situation. They may be able to work something out.
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  6. #6
    Quote Originally Posted by Trenloe View Post
    Email [email protected] and explain the situation. They may be able to work something out.
    I just did.. Thank you

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