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  1. #11
    i just have the windows firewall

  2. #12
    I did go to the xfinity page it was not listed.Screenshot (32).png

  3. #13
    Zacchaeus's Avatar
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    Collectively you have 15 threats although most of them seem to be phones I think. Are you saying that you checked the actual list of what those threats were and none of them came up with FG? Even so I would still disable that advanced security thing since it will have an impact even if it isn't the immediate cause of your issue.
    If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea to the wish list http://fg2app.idea.informer.com/

  4. #14
    I disabled the advanced security. I still can't login to the app.

  5. #15
    Zacchaeus's Avatar
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    Can you check windows defender to see if there are multiple rules in there for FG? If so can you delete them all and create a new one.
    If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea to the wish list http://fg2app.idea.informer.com/

  6. #16
    Is this what your talking about.Screenshot (34).png but it still not working

  7. #17
    Zacchaeus's Avatar
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    Yes. I can’t think of much else. It is something on your computer or network that is the issue.
    If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea to the wish list http://fg2app.idea.informer.com/

  8. #18
    Its just weird that my version of the updater went down from 3.3.10 to 3.3.2 on a uninstall and reinstall. Ya my network is running fine. I have two coders in my family they can't find out why this is happening. Nothing changed on my side but my DM got a new router but he opened the 1802 port. Would this effect me? Maybe I did something wrong could you check this out.Screenshot (36).png

  9. #19
    Zacchaeus's Avatar
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    Ok, your image shows that you have not installed FG to the default locations and it looks like you are installing both the client and the data to the same folder. That can very easily cause issues and I'd recommend that you accept the default installation locations. It is also possible that you now have two installs if you installed previously and accepted the defaults (or chose your own) so check you computer for that possibility as well.

    Edit: Also you have Test ticked. I would change that to Live.
    If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea to the wish list http://fg2app.idea.informer.com/

  10. #20
    damned's Avatar
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    Can you run the connection test?
    If it fails your Adavanced Security is very likely blocking your comms with the FG servers.
    You will need to whitelist them.

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