5E Product Walkthrough Playlist
  1. #1

    purchased map pack not showing up

    i recently purchased the Black Scrolls Medieval Fantasy Castle (Map Tile Pack) and it does not show up in the module loader, can anyone tell me what is happening?
    i have the ultimate licence for classic and unity it does not show up for either.

  2. #2
    LordEntrails's Avatar
    Join Date
    May 2015
    Location
    -7 UTC
    Posts
    17,242
    Blog Entries
    9
    Welcome

    Did you update after purchasing?
    Did you purchased from Steam? If so have you re-synced your account to make sure it's good?

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  3. #3
    Trenloe's Avatar
    Join Date
    May 2011
    Location
    Colorado, USA
    Posts
    33,402
    Welcome to the FG forums @Kaftain Gnassis

    That map pack is only for FGU. Unfortunately the store doesn't have the ability to check which license you have. Send an email to [email protected] to request a refund.
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  4. #4
    so because i have both, neither from steam, i can't use it?

  5. #5
    i bought classic with one time payment, unity with early kickstarter. i have re-signed in on both applications and updated several times.

  6. #6
    Trenloe's Avatar
    Join Date
    May 2011
    Location
    Colorado, USA
    Posts
    33,402
    You can use it on Unity only. The graphics are available under assets, not in the module activation screen. See the product description ("46 Tile Assets available under Assets > Images > Medieval Fantasy Castle") and the demo video on the product page: https://www.fantasygrounds.com/store...id=AAWFGANYMFC
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  7. #7

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
DICE PACKS BUNDLE

Log in

Log in