Database error: Invalid File - Bought item on Fantasy Grounds store for use in Steam

[muzouka]

I bought Fantasy Grounds on Steam and bought the PFS Scenario 1-00 Origin of the Open Road on the Fantasy Ground store. I loaded the module on Fantasy Grounds but when I try to open the images in the module it says Database error Invalid File.

Does this mean I need to download the FG client separately then update to get the module then copy paste the image folder to the Steam folder to make the images work?

[damned]

welcome muzoka

its sounds like the downloaded file may be damaged
on the splash screen of your FG click the explorer icon and check in Vault and Modules and locate the download, delete it, and rerun the updater.

[muzouka]

I deleted the object from the vault and reran the updater. I couldn't find the scenario in the modules folder.
When I tried to make a new campaign and open the images for the scenario it still has the same error and when I go to the Image folder for the campaign it is empty. Should the images have been downloaded into the campaign?

[damned]

please send some screenshots to support@ and they will need to check. i dont have that product so cant tell you if others are seeing the same thing.

[Trenloe]

It’s a known issue: https://www.fantasygrounds.com/forum...l=1#post510222

It's been reported to support. Hopefully there’ll be a fix soon.

[Trenloe]

Fixes for the three products effected by this issue (1-00, 1-01 and 1-03) have been pushed to the FG update system. Run an update to get the updated products.