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  1. #1

    Fantasy Grounds Connectiontest Failure

    Hello,

    I installed the Fantasy Grounds Ultimate Update and only got "Failure" on the connectiontest.

    I searched the Forum and did everything mentioned:
    Forwarding Port 1802 TCP & UDP
    Static internal IPv4 IP
    Deactivated Firewall, Virusscanner and so on
    Fully Exposed Computer didnt change anything.

    I use a FritzBox WLAN 7360 and the PC is connected via Cable.
    I dont have any Problems in my Network as i know.


    I hope there are some more hints for my problem ?

    Greetings
    Chorum

  2. #2
    LordEntrails's Avatar
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    Verify this does not apply; https://www.fantasygrounds.com/forum...sers-Important

    Then please answer the 8 questions here if not resolved; https://www.fantasygrounds.com/forum...ions-Explained

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  3. #3
    Also welcome to the forums and FG Community!

  4. #4
    Hello,

    I can't use that xfinity, because it dont takes my german Phonenumber and sozial security number...

    Here the 8 answers:

    1. LAN IP Adress: 192.168.178.1
    2. WAN IP: 5.159.xx.xxx
    3. The Computer is wired
    4. The Network Adapter/Connection is set to private
    5. I use Norton Security and set Port 1802 and every Fantasy Grounds *.exe free
    6. 1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
    2 20 ms 20 ms 21 ms 62.176.224.218
    3 20 ms 20 ms 20 ms irci0004.core.wobcom.de [62.176.238.139]
    4 38 ms 37 ms 40 ms google.bcix.de [193.178.185.100]
    5 39 ms 39 ms 38 ms 108.170.241.225
    6 38 ms 37 ms 37 ms 209.85.240.115
    7 38 ms 37 ms 38 ms dns.google [8.8.8.8]
    7. I opened Port 1802 in my router for my PC
    8. I dont use PC Virtualisation


    I hope the answers are fully answered

    I hope somebody finds a solution...

    dearly

    Chorum

  5. #5
    damned's Avatar
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    Quote Originally Posted by Chorum View Post
    Hello,

    I can't use that xfinity, because it dont takes my german Phonenumber and sozial security number...

    Here the 8 answers:

    1. LAN IP Adress: 192.168.178.1
    2. WAN IP: 5.159.xx.xxx
    3. The Computer is wired
    4. The Network Adapter/Connection is set to private
    5. I use Norton Security and set Port 1802 and every Fantasy Grounds *.exe free
    6. 1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
    2 20 ms 20 ms 21 ms 62.176.224.218
    3 20 ms 20 ms 20 ms irci0004.core.wobcom.de [62.176.238.139]
    4 38 ms 37 ms 40 ms google.bcix.de [193.178.185.100]
    5 39 ms 39 ms 38 ms 108.170.241.225
    6 38 ms 37 ms 37 ms 209.85.240.115
    7 38 ms 37 ms 38 ms dns.google [8.8.8.8]
    7. I opened Port 1802 in my router for my PC
    8. I dont use PC Virtualisation


    I hope the answers are fully answered

    I hope somebody finds a solution...

    dearly

    Chorum
    Everything there looks ok to me.
    Please post screenshots for 2, 4, 5, 7.

  6. #6

  7. #7

  8. #8

  9. #9
    damned's Avatar
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    My German is not very good but all your settings appear ok at first look.
    Do you have another computer at your location?
    If so can you install Demo FG and try to connect FG to your GM PC on its LAN IP?
    That will tell us if we have a PC issue or not first.

  10. #10

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