Thread: Installing a Bundle
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April 3rd, 2020, 19:52 #1
Installing a Bundle
Hi Everyone:
Sorry if this is an old topic; I just got here and I'm trying to figure this out.
I just purchased the basic bundle. I logged in and did the update as described in the e-mail. I still have no modules available to upload in my library.
Did I miss something?
Thanks
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April 3rd, 2020, 20:31 #2
Hey Rum, Welcome! No problem.
So I assume you bought your bundle from the FG Store and not Steam? If you bought from Steam you need to link your account.
I assume you mean the D&D 5E Essentials bundle? (only matters in terms of what type of campaign you have to create/start.)
From teh FG launch screen, what version and license shows in the upper right corner? You want to make sure it does not show "... Free" as that means you did not get your license key recognized.
If you see Free, then go into settings and enter your license key again. Then once it removes the Free tag, run an update.
If your license is already accepted, then when you start a 5E campaign and go to Library > Modules do you see anything?
Let us know if that doesn't resolve, and please include screenshots so we can make sure to direct you accurately.
Problems? See; How to Report Issues, Bugs & Problems
On Licensing & Distributing Community Content
Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
Note, I am not a SmiteWorks employee or representative, I'm just a user like you.
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April 3rd, 2020, 21:01 #3
Thanks LordEntrails:
Turns out you're right; my Ultimate license wasn't accepted. I've tried a dozen times following the directions provided and it still doesn't load/authenticate/whatever.
This has been an issue for almost two weeks now and I'm about at the end of my rope with FG. Nothing has worked like it's supposed to.
Thanks for your help; I truly appreciate your help.Last edited by High Wizard of Rum; April 3rd, 2020 at 21:02. Reason: spelling
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April 3rd, 2020, 21:04 #4
Send an email to [email protected] and explain your problem with your license key. They can check it on their system and hopefully get you working.
Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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April 3rd, 2020, 21:18 #5
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April 4th, 2020, 01:02 #6
I have no answer to your question. I just wanted to give you a thumbs up on your Ingold avatar
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April 4th, 2020, 01:15 #7
Make sure your license is teh for the client type - Unity vs Classic - that you have installed.
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