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Thread: Updater Issues

  1. #91
    I think i did it right. when I pinged this is what I
    PING patch.fantasygrounds.com (70.35.199.236): 56 data bytes
    64 bytes from 70.35.199.236: icmp_seq=0 ttl=52 time=72.386 ms
    64 bytes from 70.35.199.236: icmp_seq=1 ttl=52 time=67.771 ms
    64 bytes from 70.35.199.236: icmp_seq=2 ttl=52 time=75.935 ms
    64 bytes from 70.35.199.236: icmp_seq=3 ttl=52 time=89.981 ms
    64 bytes from 70.35.199.236: icmp_seq=4 ttl=52 time=71.563 ms
    ç64 bytes from 70.35.199.236: icmp_seq=5 ttl=52 time=81.112 ms
    64 bytes from 70.35.199.236: icmp_seq=6 ttl=52 time=85.757 ms
    64 bytes from 70.35.199.236: icmp_seq=7 ttl=52 time=105.518 ms
    ^C
    --- patch.fantasygrounds.com ping statistics ---
    8 packets transmitted, 8 packets received, 0.0% packet loss
    round-trip min/avg/max/stddev = 67.771/81.253/105.518/11.553 ms



    when I tracedroute command, I removed my ip address and the name of my router as a precaution.
    traceroute to patch.fantasygrounds.com (70.35.199.236), 64 hops max, 52 byte packets
    1 my router name (172.XX.X.X) 4.979 ms 1.256 ms 1.302 ms
    2 100.64.10.1 (100.64.10.1) 23.697 ms 28.147 ms 30.240 ms
    3 private (10.0.1.254) 49.994 ms 30.136 ms 30.253 ms
    4 24.177.135.93 (24.177.135.93) 49.954 ms 79.945 ms 39.334 ms
    5 dtr01twrvwi-tge-0-3-0-2.twrv.wi.charter.com (96.34.24.186) 80.490 ms 48.132 ms 50.134 ms
    6 dtr01fdulwi-bue-3.fdul.wi.charter.com (96.34.30.25) 44.974 ms 35.458 ms 34.121 ms
    7 crr02euclwi-bue-400.eucl.wi.charter.com (96.34.24.83) 51.499 ms 34.048 ms 59.913 ms
    8 crr01euclwi-bue-300.eucl.wi.charter.com (96.34.24.136) 43.967 ms 34.050 ms 40.747 ms
    9 bbr01euclwi-bue-100.eucl.wi.charter.com (96.34.2.153) 44.708 ms 48.480 ms 44.664 ms
    10 prr01mplsmn-bue-801.mpls.mn.charter.com (96.34.3.65) 46.032 ms 53.712 ms 55.145 ms
    11 10ge5-18.core1.msp1.he.net (184.105.250.9) 55.297 ms 44.594 ms 59.064 ms
    12 100ge4-1.core1.blp1.he.net (184.105.64.98) 51.219 ms 53.212 ms 130.007 ms
    13 100ge9-1.core1.oma1.he.net (184.105.65.97) 55.216 ms 48.459 ms 49.944 ms
    14 100ge0-54.core2.mci1.he.net (184.105.213.33) 64.397 ms 73.740 ms 64.291 ms
    15 1and1-ionos-inc.port-channel2.core2.mci1.he.net (184.105.16.22) 95.984 ms 73.466 ms 85.461 ms
    16 ae-10.gw-distp-a.slr.lxa.us.oneandone.net (74.208.1.101) 94.629 ms 105.027 ms 105.151 ms
    17 74.208.141.20 (74.208.141.20) 114.238 ms 83.848 ms 74.854 ms
    18 74.208.138.71 (74.208.138.71) 74.852 ms 74.026 ms 74.809 ms
    19 fg-web.fantasygrounds.com (70.35.199.236) 94.611 ms 73.549 ms 89.251 ms
    [/COLOR]
    Last edited by pixellating; April 10th, 2020 at 07:06. Reason: removed some identifiers

  2. #92
    damned's Avatar
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    There is nothing in your initial post that can identify you any more than what the current data can which is to say - almost not at all.

    please try

    ping -g 1200 -G 1300 -h 2 -D 70.35.199.236

  3. #93
    Hi,

    first of all thank you for the great support and quick answers. Finally I‘m ready to lead a Out of the abyss campaign via FGUnity for 5 PC and it is a great experience.

    One big wish for feature is a log with pictures and other stuff for the players what they have endured in the adventure.

    Another are the light sources for the LOS. Darkvision etc. automated in the engine would be really great.

    Never give up try and get your campaign running with FGU it is great.

  4. #94
    Do I copy and paste -g 1200 -G 1300 -h 2 -D 70.35.199.236 as a whole or is this different things?

  5. #95
    This is what I got

    PING 70.35.199.236 (70.35.199.236): (1200 ... 1300) data bytes
    1208 bytes from 70.35.199.236: icmp_seq=0 ttl=47 time=83.519 ms
    1210 bytes from 70.35.199.236: icmp_seq=1 ttl=47 time=66.707 ms
    1212 bytes from 70.35.199.236: icmp_seq=2 ttl=47 time=108.390 ms
    1214 bytes from 70.35.199.236: icmp_seq=3 ttl=47 time=80.263 ms
    1216 bytes from 70.35.199.236: icmp_seq=4 ttl=47 time=87.092 ms
    ^C
    --- 70.35.199.236 ping statistics ---
    5 packets transmitted, 5 packets received, 0.0% packet loss
    round-trip min/avg/max/stddev = 66.707/85.194/108.390/13.495 ms

    Quote Originally Posted by damned View Post
    There is nothing in your initial post that can identify you any more than what the current data can which is to say - almost not at all.

    please try

    ping -g 1200 -G 1300 -h 2 -D 70.35.199.236

  6. #96
    patch.fantasygrounds.com is the FGC update server; but update.fantasygrounds.com is the FGU update server.

    JPG

  7. #97
    Well it looks like the application is working now. I don't know why, I didn't do anything different.

  8. #98
    Thanks for letting us know that it's working now. Not sure what caused the problem originally, but we'll revisit if it comes up again.

    Regards,
    JPG

  9. #99
    I have MacOS 10.15.4. My account (admin) is on an external drive. Two problems, not sure if related.
    1. Updater 20-04-06 won't download updates and stays frozen on "app permissions" indefinitely.
    2. No content or rulesets are listed when I host. This worked when my account was on the OS drive back in March. On settings, the correct directories for applications and data are listed. When I manually entered in the correct directories, no change.

    Thanks

  10. #100
    Quote Originally Posted by Altenburgp View Post
    I have MacOS 10.15.4. My account (admin) is on an external drive. Two problems, not sure if related.
    1. Updater 20-04-06 won't download updates and stays frozen on "app permissions" indefinitely.
    2. No content or rulesets are listed when I host. This worked when my account was on the OS drive back in March. On settings, the correct directories for applications and data are listed. When I manually entered in the correct directories, no change.

    Thanks
    Hey there, I’m sorry you’re having troubles!
    First question, are you running on an account with admin permissions? Currently the Fantasy Grounds update process works best if you are running as an admin user, though we are working on a fix to make it easier to run on a non-admin account.

    If you are not on an administrator account, I would recommend trying the software on an admin account if at all possible.

    If this is not possible or you are already running on an administrator account, I’ll do my best to help you get up and running!

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