Updater Issues

[Houndy]

Is there an issue with the cloud server? Cannot update form lobby server on the player side. Cannot host game on the DM side.

[damned]

Is there an issue with the cloud server? Cannot update form lobby server on the player side. Cannot host game on the DM side.

Have you uninstalled and reinstalled from the new installer since Friday?

[damned]

Sorry - it does appear to be down.

[Riyou]

My Players also can't connect. Server seems to be down. They get a "Unable to update session list from lobby server" error.

[Houndy]

Sorry - it does appear to be down.

NP, actually done some research and set up port forwarding. So hopefully that will avoid a lot of these connection issues for now

[damned]

NP, actually done some research and set up port forwarding. So hopefully that will avoid a lot of these connection issues for now

It will be much faster too....

[Elminster the White]

Hello,

do you know when to expect that the lobby server is up and running again? Approx. three hours ago it worked fine but I and my PC have no connection. A few try to convince me to change to roll20, but the good features and Gui stop me at the moment. I wish you luck in solving the problems/bugs.

Maybe you accepted to many users to connect to your servers.

[noodology]

Tried three more times at 4 am CST today. It finally worked. It should take thirty times trying to install a software. For a Beta, if the installer doesn't work or takes thirty times before working, then someone needs to reevaluate things and go back to the drawing board.

[Elminster the White]

Hi,
what you tried? Did you reinstalled again after the new version of the updater worked? What and how did you tried "three times". Thank you, any information is helpful.

[Scuba72]

Last night I was able to log in with my players and test things out. Now there is an issue with the lobby server list. Are there any recommended steps to reset/fix this on the user end? I do have version 4.0.0 (2020-03-26).
Today was supposed to be our first session as we are normally a F2F group.
I have sent my log and a players log via pm to Moon Wizard as requested in another thread.