Program Error when opening FG for first time (MacOS in Parallels)

**Lalato** · March 23rd, 2020, 08:25

Hi, I've installed Parallels within a macOS Mojave VM. The installation went smoothly, but when I try to run FG, I get the following error. Any idea how to get past it?

The program FantasyGrounds.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience.

Thanks

**Trenloe** · March 23rd, 2020, 08:49

What version of Windows are you using in Paralles?

Is this for FG Classic or FG Unity?

**Lalato** · March 23rd, 2020, 08:56

Originally Posted by Trenloe

What version of Windows are you using in Paralles?

Is this for FG Classic or FG Unity?

I don't have a Windows license... so I'm using MacOS Mojave to run FG Classic.

**Trenloe** · March 23rd, 2020, 09:08

Ah, OK. Thanks for clarifying.

Can you tell us exactly what steps you followed to install? Are you able to run an update? Have you followed this guide: https://www.fantasygrounds.com/home/...stallation.php If so, at what point do you get the error?

**Lalato** · March 23rd, 2020, 13:53

Originally Posted by Trenloe

Ah, OK. Thanks for clarifying.

Can you tell us exactly what steps you followed to install? Are you able to run an update? Have you followed this guide: https://www.fantasygrounds.com/home/...stallation.php If so, at what point do you get the error?

I copied the Fantasy Grounds app to my Applications folder. Then I attempted to open it. That’s when I got the error.

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