Thread: Connection error
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March 17th, 2020, 20:13 #1
- Join Date
- Jun 2008
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- 88
Connection error
I upgraded today from Classic to Unity. My experience's been positive so far. However, one of the players cannot connect to me. When he is trying to connect to me, he receives this error every time:
[3/17/2020 8:04:47 PM] Launcher scene starting.
[3/17/2020 8:04:59 PM] Attempting named connection to server. [ShadoWWW]
[17.03.2020 20:05:02] [<color="red">ERROR</color>] Noble Connect [15762]: Fatal socket error: NetworkReset
at System.Net.Sockets.SocketAsyncResult.CheckIfThrowD elayedException () [0x00014] in <ae22a4e8f83c41d69684ae7f557133d9>:0
at System.Net.Sockets.Socket.EndReceiveFrom (System.IAsyncResult asyncResult, System.Net.EndPoint& endPoint) [0x0003b] in <ae22a4e8f83c41d69684ae7f557133d9>:0
at NobleConnect.Stun.Controller.AsyncReceive (System.IAsyncResult result) [0x00004] in <6b7803af6e694a9886849c0e1a6b6276>:0
[17.03.2020 20:06:20] [WARNING] Noble Connect [93608]: Lost an allocation: 192.168.1.7
[3/17/2020 8:06:20 PM] [<color="red">ERROR</color>] Noble Connect [93626]: Shutting down because of a fatal error: Lost connection to relay server
[3/17/2020 8:06:20 PM] Fatal network engine error occurred. [Lost connection to relay server]
[17.03.2020 20:06:50] [WARNING] Noble Connect [123606]: Lost an allocation: 192.168.1.7
Other players can connect to me fine.
I have Ultimate license, host public game as GM: ShadoWWW Campaign: Stiny nad Brnem, with password. All other players connect to me as demo players. We all tried to update to the latest version, he tried to re-install the client but nothing solves the issue.Last edited by ShadoWWW; March 17th, 2020 at 20:15.
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March 18th, 2020, 00:40 #2
Supreme Deity
- Join Date
- Mar 2007
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- 20,562
Do you have the logs from the GM side when the player connection fails as well?
The company that is providing the network facilitation library asked us to provide logs from both sides if we ran into any issues; so that they could investigate based on any messages in the logs.
Thanks,
JPG
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March 18th, 2020, 10:44 #3
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- Jun 2008
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- 88
We tried it now again. With the same result again. I even turned the firewall off.
Log (%AppData%\Roaming\SmiteWorks\Fantasy Grounds\console.log) from my (GM) side:
[3/18/2020 10:32:56 AM] Launcher scene starting.
[3/18/2020 10:33:07 AM] Starting cloud server mode. [ShadoWWW]
[3/18/2020 10:33:10 AM] Game server started. [128.199.60.165:52449]
[3/18/2020 10:33:10 AM] Launcher scene exiting.
[3/18/2020 10:33:10 AM] Tabletop scene starting.
[3/18/2020 10:38:58 AM] Campaign saved.
[18.03.2020 10:43:07] Noble Connect [610909]: Stale Nonce. Resending REFRESH REQUEST [a76ee31dc8a3e76c0892dc18] with new nonce
[3/18/2020 10:43:58 AM] Campaign saved.
As you can see, I didn't even see he was trying to connect.
His (player's) log:
[3/18/2020 10:35:35 AM] Launcher scene starting.
[3/18/2020 10:35:41 AM] Attempting named connection to server. [ShadoWWW]
[18.03.2020 10:35:45] [<color="red">ERROR</color>] Noble Connect [9751]: Fatal socket error: NetworkReset
at System.Net.Sockets.SocketAsyncResult.CheckIfThrowD elayedException () [0x00014] in <ae22a4e8f83c41d69684ae7f557133d9>:0
at System.Net.Sockets.Socket.EndReceiveFrom (System.IAsyncResult asyncResult, System.Net.EndPoint& endPoint) [0x0003b] in <ae22a4e8f83c41d69684ae7f557133d9>:0
at NobleConnect.Stun.Controller.AsyncReceive (System.IAsyncResult result) [0x00004] in <6b7803af6e694a9886849c0e1a6b6276>:0
When the player let the program running, where was another error:
[3/18/2020 10:37:22 AM] Network setup cancelled by user.
[3/18/2020 10:37:24 AM] Attempting named connection to server. [ShadoWWW]
[18.03.2020 10:37:27] [<color="red">ERROR</color>] Noble Connect [111980]: Fatal socket error: NetworkReset
at System.Net.Sockets.SocketAsyncResult.CheckIfThrowD elayedException () [0x00014] in <ae22a4e8f83c41d69684ae7f557133d9>:0
at System.Net.Sockets.Socket.EndReceiveFrom (System.IAsyncResult asyncResult, System.Net.EndPoint& endPoint) [0x0003b] in <ae22a4e8f83c41d69684ae7f557133d9>:0
at NobleConnect.Stun.Controller.AsyncReceive (System.IAsyncResult result) [0x00004] in <6b7803af6e694a9886849c0e1a6b6276>:0
[18.03.2020 10:37:33] [WARNING] Noble Connect [117708]: Lost an allocation: 192.168.1.7
[18.03.2020 10:38:45] [WARNING] Noble Connect [189968]: Lost an allocation: 192.168.1.7
[3/18/2020 10:38:45 AM] [<color="red">ERROR</color>] Noble Connect [189975]: Shutting down because of a fatal error: Lost connection to relay server
[3/18/2020 10:38:45 AM] Fatal network engine error occurred. [Lost connection to relay server]
Screenshot of his first error: https://cdn.discordapp.com/attachmen...39/unknown.png
Screenshot of his second error: https://cdn.discordapp.com/attachmen...91/unknown.pngLast edited by ShadoWWW; March 18th, 2020 at 10:46.
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March 18th, 2020, 13:45 #4
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Strange is he says he cannot connect to me but he can connect to another game hosted by someone else (from public list).
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March 19th, 2020, 07:04 #5
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- Jun 2008
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Problem was somewhere in the installation. Re-installation didn't solve the issue, but when the player installed FGU to virtual Win 10 on the computer, it started working fine from the virtual PC.
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March 19th, 2020, 10:33 #6Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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March 19th, 2020, 15:02 #7
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- Oct 2016
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- Italy
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Good afternoon everyone, I'have tried to create a new Cloud-private campaign with no success.
On discord they explained to me that cloud campaigns can be only public right? Maybe i did something wrong because it couldnt connect.
Anyway, i have uninstalled fgu, reset the pc, and reinstalled.
After having reinstalled it kicense key, name and dlc were already filled( i guess there was a directory somewhere left with all the infos), but FGU still didnt work even trying to create a cloud piblic campaign. I' have tried different rulesets also, but no success.
I'm on win 10 and this is the error i'm having:
[3/19/2020 3:00:47 PM] Launcher scene starting.
[3/19/2020 3:00:57 PM] Starting cloud server mode. [Asterionaisien]
[3/19/2020 3:01:01 PM] [<color="red">ERROR</color>] Noble Connect [13694]: Shutting down because of fatal error: Failed to connect to relay server
[3/19/2020 3:01:01 PM] Fatal network engine error occurred. [Failed to connect to relay server]Ultimate license holder, do not worry about partecipating Italian DM (gmt+1). check here to find your timezone difference https://everytimezone.com/
- Players live a thousand lives, a DM let live a thousand universes -
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March 19th, 2020, 15:08 #8
Cloud campaigns can be public or private, the difference is that public campaigns are listed in the lobby and private is not shown. Both cloud options connect to the FG lobby (relay) server - which it appears that this is the issues you're having, not connecting to the relay server.
Please check any security applications that may be blocking the connection for the FGU application FantasyGrounds.exe - usually installed in C:\Program Files\SmiteWorks\Fantasy GroundsPrivate Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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March 19th, 2020, 15:13 #9
- Join Date
- Oct 2016
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- Italy
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You mean firewall? I'll try it
Ultimate license holder, do not worry about partecipating Italian DM (gmt+1). check here to find your timezone difference https://everytimezone.com/
- Players live a thousand lives, a DM let live a thousand universes -
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March 19th, 2020, 15:40 #10
- Join Date
- Oct 2016
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- Italy
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No success, I've tried to launch it as admin, and giving larger security in the firewall for fantasy grounds..no use, still having the same problem
Ultimate license holder, do not worry about partecipating Italian DM (gmt+1). check here to find your timezone difference https://everytimezone.com/
- Players live a thousand lives, a DM let live a thousand universes -
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