Cant connect to host

**Buffasnore** · February 29th, 2020, 02:49

hi all,

I have always been able to join my DM's game and now I can't. I get the message "Could not connect to host. Check your network settings and verify the host address."

the information is all accurate its the same as what I have used before. Any ideas on what is doing this?

Thank you in advance for any help.

**Bonkon** · February 29th, 2020, 03:01

Good Day and Welcome Buffasnore

Sorry to hear you are having problems, there are lots of extremely helpful people here.
I would start by asking the GM if anyone else can connect, it might be on their side. I get that message when I try to connect and the GM does not have the server open.
If other people cannot connect is the GM getting a "Success" when running a Connection Test? (Sometimes if there is an update to Windows it can change settings.) If they are not, they should check the "House of Healing" here on the forums, lots of great info there.

I hope you get it figured out soon.

**CapeGabe** · March 7th, 2020, 22:04

I'm his GM and 3 other players can connect fine. He hasn't been able to connect for two weeks after moving. He was able to connect the 1st week at the new place but hasn't since. I get no message he is trying to connect. He has Comcast. I had him check his Xfi app to see if it was shadow banning me, as I have had to unblock all my players being shadow banned by Comcast. His antivirus is Bitdefender. He is using Windows 10. I will have him post to support.

**Zacchaeus** · March 7th, 2020, 22:18

This may have something to do with it

https://www.fantasygrounds.com/forum...-XFinity-Users

**damned** · March 8th, 2020, 00:34

Try connecting via IP and not Alias.

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