Bug: Updater Freezing during install

**Arcane_Firaga** · February 17th, 2020, 00:19

Recently re-imaged my PC. During the install of FGU, the updater freezes completely:

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After a few moments, the updater disappears completely. Before it disappears, I am able to click on the "Settings" button, which will take me to the login prompt as normal; however, the application ends before I can input information. Attempting an uninstall just brings the updater back up, only for it to disappear again.

Computer information below:

Host Name: WIDOWGAST
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.18363 N/A Build 18363
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Original Install Date: 2/15/2020, 3:48:20 PM
System Boot Time: 2/15/2020, 11:36:46 PM
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: Q524UQK
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 142 Stepping 9 GenuineIntel ~2703 Mhz
BIOS Version: American Megatrends Inc. Q524UQK.307, 4/17/2019
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume3
Total Physical Memory: 16,234 MB
Available Physical Memory: 10,882 MB
Virtual Memory: Max Size: 19,178 MB
Virtual Memory: Available: 12,804 MB
Virtual Memory: In Use: 6,374 MB

**LordEntrails** · February 17th, 2020, 16:53

Known issue, being worked. See other "install" or "updater" threads for latest discussion.

**redeyesofnight** · February 17th, 2020, 21:55

Originally Posted by LordEntrails

Known issue, being worked. See other "install" or "updater" threads for latest discussion.

Specifically, please see this stickied post on the topic, and direct further feedback there if you will.

**Arcane_Firaga** · February 18th, 2020, 04:48

Cool.

I had emailed them, they told me to post. Glad it's a known issue.

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