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February 17th, 2020, 00:19 #1
Bug: Updater Freezing during install
Recently re-imaged my PC. During the install of FGU, the updater freezes completely:
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After a few moments, the updater disappears completely. Before it disappears, I am able to click on the "Settings" button, which will take me to the login prompt as normal; however, the application ends before I can input information. Attempting an uninstall just brings the updater back up, only for it to disappear again.
Computer information below:
Host Name: WIDOWGAST
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.18363 N/A Build 18363
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Original Install Date: 2/15/2020, 3:48:20 PM
System Boot Time: 2/15/2020, 11:36:46 PM
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: Q524UQK
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 142 Stepping 9 GenuineIntel ~2703 Mhz
BIOS Version: American Megatrends Inc. Q524UQK.307, 4/17/2019
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume3
Total Physical Memory: 16,234 MB
Available Physical Memory: 10,882 MB
Virtual Memory: Max Size: 19,178 MB
Virtual Memory: Available: 12,804 MB
Virtual Memory: In Use: 6,374 MB-Mad Wrex
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I identify with fiction in an unrealistic manner.
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February 17th, 2020, 16:53 #2
Known issue, being worked. See other "install" or "updater" threads for latest discussion.
Problems? See; How to Report Issues, Bugs & Problems
On Licensing & Distributing Community Content
Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
Note, I am not a SmiteWorks employee or representative, I'm just a user like you.
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February 17th, 2020, 21:55 #3
- Join Date
- Jun 2018
- Posts
- 83
Specifically, please see this stickied post on the topic, and direct further feedback there if you will.
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February 18th, 2020, 04:48 #4
Cool.
I had emailed them, they told me to post. Glad it's a known issue.-Mad Wrex
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I identify with fiction in an unrealistic manner.
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