Comcast, XFinity, Cox and Shaw Communications Users - Important

[dmbrown]

bking83485 make sure the port is 1802 not 1082.

[bking83485]

bking83485 make sure the port is 1802 not 1082.

Yes, thank you. The port forwarding is indeed set to 1802. I just typos in my original post above. It was a long day!

[bking83485]

Welcome bking83485

There is athread called Fantasy Grounds Connections Explained.
If you read the first 2 posts and if you are still having issues post answers to ALL 7 Questions - include screenshots too if possible. The more info you supply the better we can assist.

Thanks. I posted my seven answers on the Fantasy Grounds Connections Explained thread. One thing I forgot to mention was that I also disabled the Comcast Xfinity Advanced Security.

[juanchez]

2020-03-28_13-51-50.png

It's also a problem for Cox Communications customers. Thanks for the heads up!

[damned]

2020-03-28_13-51-50.png

It's also a problem for Cox Communications customers. Thanks for the heads up!

Thanks for the update.

[Darth Jerod]

I just want to freaking scream. We disabled the Advanced Security but my new PC has not tripped any threats before we did so. Now I can not even get the updater to log me in.

[damned]

I just want to freaking scream. We disabled the Advanced Security but my new PC has not tripped any threats before we did so. Now I can not even get the updater to log me in.

can you ping patch.fantasygrounds.com?
can you dl "tracert patch.fantasygrounds.com" and post results

[Darth Jerod]

can you ping patch.fantasygrounds.com?
can you dl "tracert patch.fantasygrounds.com" and post results

This is what I got

C:\ping patch.fantasygrounds.com

Pinging patch.fantasygrounds.com [70.35.199.236] with 32 bytes of data:
Reply from 10.0.0.1: Destination port unreachable.
Reply from 10.0.0.1: Destination port unreachable.
Reply from 10.0.0.1: Destination port unreachable.
Reply from 10.0.0.1: Destination port unreachable.

Ping statistics for 70.35.199.236:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

C:\tracert patch.fantasygrounds.com

Tracing route to patch.fantasygrounds.com [70.35.199.236]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 10.0.0.1
2 10.0.0.1 reports: Destination protocol unreachable.

Trace complete.

[damned]

Your router or the new software is blocking it....
You might have to enable and then whitelist?

[Darth Jerod]

Your router or the new software is blocking it....
You might have to enable and then whitelist?

That has me staring blankly. I am sorry this now has me completely confused.