PF2E Playlist
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  1. #11
    Trenloe's Avatar
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    Quote Originally Posted by lbw View Post
    so I just copy pasted the whole Fantasy Grounds Folder from my old computer onto the new install folder did that mess something up maybe?
    Maybe. If the file structure doesn't have the correct rights.

    Please try this. Open FG and then run an update. Then don't start a campaign but click on the folder icon in the top left or right of the startup screen - this will open a file explorer at the FG app data directory.

    Attach the updater log here - if you're using FG Classic it's called update.log if you're using FG Unity the file is FGUpdaterEngine_Prev.log
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  2. #12
    ok here is the update log

    Getting packages from FG server
    Starting update check
    Getting examples from FG server
    Getting purchases from FG server
    Checking package FantasyGroundsUpdater for updates
    Checking package 2E for updates
    Checking package 3.5E for updates
    Checking package 4E for updates
    Checking package 5E for updates
    Checking package 5E-addons for updates
    updating extensions/5E_Theme_Wizards.ext
    updating extensions/5E_Language_Fonts_FR_Wizards.ext
    updating extensions/5E_Language_Fonts_Wizards.ext
    Checking package 5E-data for updates
    Checking package CoreRPG for updates
    Checking package Cypher for updates
    Checking package FATECore for updates
    Checking package PFRPG for updates
    Checking package PFRPG2 for updates
    Checking package SFRPG for updates
    Checking package SWK01 for updates
    Checking package Utilities for updates
    Checking package VortexGames for updates
    Checking package general-addons for updates
    Validating packages
    Update check complete

  3. #13
    found stuff in the old Vault folder and added that, that shows the D&D stuff that wasnt in the vault on my new directory, not sure why not since I jsut copied the whole folder from the old one, but that didnt help

    fantasy grounds.jpg

  4. #14
    Trenloe's Avatar
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    Quote Originally Posted by lbw View Post
    ok here is the update log

    Getting packages from FG server
    Starting update check
    Getting examples from FG server
    Getting purchases from FG server
    Checking package FantasyGroundsUpdater for updates
    Checking package 2E for updates
    Checking package 3.5E for updates
    Checking package 4E for updates
    Checking package 5E for updates
    Checking package 5E-addons for updates
    updating extensions/5E_Theme_Wizards.ext
    updating extensions/5E_Language_Fonts_FR_Wizards.ext
    updating extensions/5E_Language_Fonts_Wizards.ext
    Checking package 5E-data for updates
    Checking package CoreRPG for updates
    Checking package Cypher for updates
    Checking package FATECore for updates
    Checking package PFRPG for updates
    Checking package PFRPG2 for updates
    Checking package SFRPG for updates
    Checking package SWK01 for updates
    Checking package Utilities for updates
    Checking package VortexGames for updates
    Checking package general-addons for updates
    Validating packages
    Update check complete
    This is showing that there are no DLC products downloaded as part of the update.

    What version does FG show in the top right of the application startup screen? Does it show v3.3.13 FREE - if so, you need to enter your license key and run and update.
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  5. #15
    version is v3.3.13 Ultimate

  6. #16
    thinking Ill uninstall it and do it from scratch, maybe copying all the folders messed it up?

  7. #17
    Trenloe's Avatar
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    Quote Originally Posted by lbw View Post
    version is v3.3.13 Ultimate
    That should be OK then.

    So, based off your update logs, the system doesn't see any purchases associated with your user ID. Are you logging into the FG client - and verifying it says "Login successful" using the "lbw" account? If so, go to this link and verify that FG has the purchases in your history: https://www.fantasygrounds.com/store/myorders.php
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  8. #18
    yeah so I followed that link and it doesnt show anything, but I bought the D&D 5E package and storm kings thunder, played it for over a year but took a couple years off, now its gone

  9. #19
    which makes no sense, cuz the screen shot I sent you they are all on my old laptop in the vault folder

  10. #20
    Trenloe's Avatar
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    Quote Originally Posted by lbw View Post
    which makes no sense, cuz the screen shot I sent you they are all on my old laptop in the vault folder
    Did you use a different use before?

    You're probably better reaching out to [email protected] as they can check purchase histories etc..
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

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5E Storm Kings Thunder Playlist

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