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November 23rd, 2020, 04:06 #1
FGU Unplayable after a couple of hours.
The map just bogged down and the players were unable to move their tokens and the DM was also unable to move any tokens. Things were slow from the start of the evening and things just became progressively worse. I was wondering if maybe the servers were bogged down? We ended things early. Was anyone else experiencing issues?
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November 23rd, 2020, 04:14 #2
The GM's computer is the server. FG does not run on server's provided by SmiteWorks. The only thing the Cloud option does is to broker connections between the GM and the players.
The link in my signature will help you go through and identify if the issue is a bug or perhaps something you are or are not doing. It also includes the types of information we will need to help you further trouble shoot (such as ruleset, extensions, log files, etc).
Problems? See; How to Report Issues, Bugs & Problems
On Licensing & Distributing Community Content
Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
Note, I am not a SmiteWorks employee or representative, I'm just a user like you.
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November 23rd, 2020, 04:29 #3
This was our 3rd session using FGU. Nothing changed from last 2 sessions. So, if this week's update didn't cause the problem you're saying it was my PC? Ok, I will restart my PC right before the next session. If this occurs again I will provide you as much information as possible to see if we can locate the issue. Thank you for your quick response.
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November 23rd, 2020, 04:33 #4
Actually, we did do something different. We used the /vsync command prompt and set it to 2. It seemed to make matters worse so we set it to 1. That didn't help at all.
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November 23rd, 2020, 04:39 #5
I also noticed that I could not adjust the combat tracker. It was fixed at a certain width. I could expand it but was unable to shrink it past the set width.
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November 23rd, 2020, 04:56 #6
I'm not saying its your computer. I'm saying you didn't give us enough information to help you. Letting us know you had updated to 4.0.1 and did not have an issue on 4.0.0 that's info that helps. But other things would help would be to know what ruleset you are using, what extensions or themes? What modules do you have loaded? Are you using a map from a purchased module? Which one? How many players? How many NPC tokens are on the map? How about LOS? Are you using it?
The vsync info is great to let us know. Normally I would think vsync=2 wouldn't make performance worse, but it might. Where you having problems before and that's why you set it? or?
Problems? See; How to Report Issues, Bugs & Problems
On Licensing & Distributing Community Content
Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
Note, I am not a SmiteWorks employee or representative, I'm just a user like you.
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November 23rd, 2020, 05:10 #7
Summary: I am now totally unable to move any tokens on the map. The only changes I made from the last 2 sessions was using the "/vsync" command. I set it to 2, then 1, then 0. None of these things seemed to help. I am also unable to narrow the combat tracker. It seems set to one width. While I can expand it, I am unable to shrink it past the set width.
Ruleset(s): 5e
New Campaign / FGC Migrated Campaign: FGC Princes of Apocalypse Campaign migrated from FGC
Extensions/Themes: None. Removed them all.
Modules Loaded: DMG, PHB, MM, PotA,
Operating System / Language Setting: Windows 10
Steps to Reproduce: I think I messed things up by using the /vsync command and I can't fix it.
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November 23rd, 2020, 05:12 #8
Yes, it was somewhat slow but not impossible to play with. I wish I had left it alone. 3 players and 3 player tokens. Using version 4.0.1
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November 23rd, 2020, 05:28 #9
It looks like there was an error having to do with the tokens. I have the log. Who do I send it to?
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November 23rd, 2020, 06:03 #10
So, it looks like i fixed the problem by deleting the PC characters from the map and combat tracker (which is still has its width locked) and placing them back on the map.
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