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November 20th, 2019, 13:13 #1
Pricing is different between FG and Steam for Eberron: Rising from the Last War
I went to purchase Eberron: Rising from the Last War on Steam this morning and noticed that it was $49.99. The same book is only $29.99 on the FG site. Is that a pricing error, or will the Steam price be adjusted eventually?
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November 20th, 2019, 14:42 #2
The price was initially wrong on this and new pricing was submitted to Steam but not approved yet. It should correct automatically after approval. If you bought at the higher price, you will have to request a refund for the difference in Steam. They should approve that automatically.
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December 6th, 2019, 23:12 #3
Doug,
Eberron: Rising from the Last War is still $49.99 on Steam, have you heard when the price will drop?
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December 7th, 2019, 00:26 #4
Steam wont adjust the price on newly added items for a period of time - i did think it was 2 weeks but maybe its longer?
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December 7th, 2019, 00:31 #5
Supreme Deity
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We've sent another request to Steam to fix. It was probably delayed due to a) being new, and b) being released close to big Black Friday sale event.
Regards,
JPG
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January 8th, 2020, 21:17 #6
Any word on when the price Eberron: Rising from the Last War on Steam will be adjusted to the correct price
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January 8th, 2020, 21:46 #7
Supreme Deity
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The change was already submitted to Steam. We're checking in with them to find out what the delay is.
Regards,
JPG
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January 9th, 2020, 01:08 #8
Supreme Deity
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Jen followed up with Steam, and it looks like it's now updated.
Regards,
JPG
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