Thread: Is the store down?
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December 25th, 2019, 00:05 #1
- Join Date
- Nov 2019
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- 19
Is the store down?
Just wondering if anyone else has experienced issues with the store today. I've been trying to capitalize on some of these discounts, but I land on a generic "there was an error in processing your order" Fantasy Grounds error page every time I click the PayPal button in checkout. It also clears my cart every time, which is annoying to say the least. I've been eyeing some of the bundles for a while now, and it would be a damned shame if I wasn't able to snag them while they're on sale...
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December 25th, 2019, 01:21 #2
Can't say that I'm trying to buy anything. But, what I would do is to email [email protected] and list all the products you are trying to buy and what is happening. Not that I can speak for them, but they do a great job of customer service and I suspect that if you are unable to purchase them while the sale is on but you show that you have tried, they will honor those prices for you when it is working. Again, no promises since I don't work for them, but I suspect they would do that for you.
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December 25th, 2019, 03:27 #3
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December 25th, 2019, 05:44 #4
Supreme Deity
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- Mar 2007
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I think the issue is that PayPal has issues with very large orders. Breaking the order into smaller multiple orders will get around it.
Regards,
JPG
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December 25th, 2019, 08:51 #5
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Ultimate Classic x2, Ultimate Unity x2
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December 25th, 2019, 09:25 #6
Bank? Your partner might have something to say too!
Merry Xmas!
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