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  1. #281
    Quote Originally Posted by MrWoolff View Post
    That may have been my fault, I was screen sharing when I got those numbers and we had all sorts of items open, we are checking right now to see if I made a booboo.
    External is: 184.157
    Last edited by Uncle Verum; February 22nd, 2020 at 17:36.

  2. #282
    damned's Avatar
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    Can you please compare what FG says your External IP is with what the Router says it is.

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  3. #283

    Connection Test Failure

    I've gone through the steps from the website (adding in port forwarding for TCP 1802, etc.) but the connection still fails. My operating system is Windows 10. My ISP is Spectrum. My router is a Netgear WNDR4300.

    1. LAN IP Address: 192.168.1.8
    2. Wan: 76.94.
    3. Connection: Wireless
    4. network sharing settings.jpg
    5. Mcafee
    6. Tracert 8.8.8.8. command results:

    Tracing route to dns.google [8.8.8.8]
    over a maximum of 30 hops:

    1 42 ms 2 ms 2 ms 192.168.1.1
    2 13 ms 9 ms 8 ms 192.168.0.1
    3 31 ms 29 ms 36 ms 142.254.183.205
    4 27 ms 19 ms 38 ms agg63.lsdwcaro02h.socal.rr.com [24.30.174.197]
    5 23 ms 28 ms 27 ms agg21.lamrcadq02r.socal.rr.com [72.129.10.194]
    6 38 ms 32 ms 29 ms agg28.tustcaft01r.socal.rr.com [72.129.9.2]
    7 59 ms 44 ms 27 ms ae-5-0.cr0.chi10.tbone.rr.com [66.109.6.202]
    8 30 ms 34 ms 23 ms 72.14.202.138
    9 32 ms 25 ms 32 ms 108.170.237.12
    10 27 ms 30 ms 26 ms 216.239.41.45
    11 31 ms 32 ms 25 ms dns.google [8.8.8.8]
    7. I've added in port forwarding commands for 1802 into both my firewall and router.
    Last edited by Ezra; February 23rd, 2020 at 02:26.

  4. #284
    LordEntrails's Avatar
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    Ezra, is your ISP Comcast or Xfinity by chance?

    To check if your network connection is not set to public, open up your Network and Sharing center (searching for it might be easiest for you). There you will see your active network connection and next to it will be something like 'Public', 'Home' or 'Work'.

    AV is Anti-Virus. They are asking about any security software you have like Norton, McAfee, Windows Defender etc.

  5. #285
    Quote Originally Posted by LordEntrails View Post
    Ezra, is your ISP Comcast or Xfinity by chance?

    To check if your network connection is not set to public, open up your Network and Sharing center (searching for it might be easiest for you). There you will see your active network connection and next to it will be something like 'Public', 'Home' or 'Work'.

    AV is Anti-Virus. They are asking about any security software you have like Norton, McAfee, Windows Defender etc.
    No, my ISP is Spectrum. Thank you for clarifying about the AV. I'm still not sure what my sharing profile is set to. The window is confusing, as it has drop down menus for both "Private" and "Public," which says current profile.

  6. #286
    damned's Avatar
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    Ezra please post screenshot(s) of:

    WAN/Internet/Status page of each router showing the WAN IP
    Port forwarding screen on both devices

    you have two modems/routers. you need to forward the outside one to the inside one and the inside one to your PC.

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  7. #287
    Quote Originally Posted by damned View Post
    Can you please compare what FG says your External IP is with what the Router says it is.
    Confirmed, they do match.

  8. #288
    Quote Originally Posted by damned View Post
    Ezra please post screenshot(s) of:

    WAN/Internet/Status page of each router showing the WAN IP
    Port forwarding screen on both devices

    you have two modems/routers. you need to forward the outside one to the inside one and the inside one to your PC.
    Here is the port from my router: router port.jpg

    And here is the port from my firewall: firewall port forwarding.jpg

    I'm not sure what I need to clip to show my WAN/Internet/Status. Also, I only have the netgear router I listed, so I'm confused as to why you said I have two routers/modems.

  9. #289
    Trenloe's Avatar
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    @Ezra - as damned mentions, you have two routing devices in your architecture - 192.168.1.1 and 192.168.0.1. I'm guessing that maybe you have a base router and then a wireless router. You need to port forward from the router on 192.168.0.1 to the second device (it will probably have a 192.168.0.xx IP address) and then from 192.168.1.1 to your computer (which is what you have setup already).
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  10. #290
    Quote Originally Posted by Trenloe View Post
    @Ezra - as damned mentions, you have two routing devices in your architecture - 192.168.1.1 and 192.168.0.1. I'm guessing that maybe you have a base router and then a wireless router. You need to port forward from the router on 192.168.0.1 to the second device (it will probably have a 192.168.0.xx IP address) and then from 192.168.1.1 to your computer (which is what you have setup already).
    Thank you for responding, Trenloe.

    How can I figure out what that other router is? My setup is the following: The Spectrum modem is connected to the wall, and that is connected to my Netgear wireless router. My desktop came with built-in wireless receiver. Could that other router be an error of some kind?

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