Demo user limit exceeded error?

[Trenloe]

If this is the answer, then it will give me a problem for a lot of the year since I would like to have players link from school - your suggestion (if correct) will screw that up.

My suggestion is only on the GM computer, not the players. If it works, it should be a one-off thing.

[Nylanfs]

Are you all on the same network? Or is the GM's machine external. If everyone is on the same network you should be using the internal IP.

[DoctorC]

There are multile problems here, but taking it one at a time, the issue at the moment, is that i am on an external network (- my own router at home). The students are all on the school's network and I see them...
connected
... then...
connection lost. Waiting to reconnect
... then ...
disconnected

... and this cycles.
I am in the process of trying to get a copy of the Console.log file.

[damned]

DoctorC do you have another computer at home? Can you load a demo on that and try to connect to the LAN IP address?
We know already that its not a license issue as you had a bunch of demo connections earlier.
If we can rule out LAN issues at home then when you try at school it will be another comparison point.

[DoctorC]

Hi - yes - but strangely, I have to run a 2 hour game using skype (!!) and sharing my screen (no comments 'please') - so can I come back to this in about 2.5 hours please. I am REALLY appreciative of the assisstance.

[DoctorC]

I set up a game at home which (thanks to everyone who has helped so far) through testing, seems to work perfectly. I then asked a studnet to log in using his mobile phone account as the link to the web - no problem.
I then asked him to disconnect from the phone and log onto the school network, then try to link to the game - it failed.

He could not link - I saw his character connected, then disconnect repeatedly. The Console.log is ...

[09.06.2018 14:58:11] Runtime Notice: Initializing DirectX
[09.06.2018 14:58:11] Runtime Notice: Initializing COM
[09.06.2018 14:58:13] Runtime Notice: Fantasy Grounds starting
[09.06.2018 14:58:37] Runtime Notice: Resolving alias
[09.06.2018 14:58:37] Runtime Notice: Alias translate result = 95.151.73.221
[09.06.2018 14:58:37] Runtime Notice: User 'Max' attempting connection to '95.151.73.221:1802' using alias 'epic orc zany user'
[09.06.2018 14:58:39] Network Notice: Client connected to host - 'Max'
[09.06.2018 14:58:50] Network Notice: Client ruleset download complete
[09.06.2018 15:00:05] Runtime Notice: Returning to launcher
[09.06.2018 15:03:16] Runtime Notice: Resolving alias
[09.06.2018 15:03:17] Runtime Notice: Alias translate result = 95.151.73.221
[09.06.2018 15:03:17] Runtime Notice: User 'Max' attempting connection to '95.151.73.221:1802' using alias 'epic orc zany user'
[09.06.2018 15:03:18] Network Notice: Client connected to host - 'Max'
[09.06.2018 15:03:46] Network Notice: Client connection cancelled
[09.06.2018 15:03:50] Runtime Notice: User 'Max' attempting connection to '95.151.73.221:1802'
[09.06.2018 15:03:51] Network Notice: Client connected to host - 'Max'
[09.06.2018 15:07:27] Network Notice: Client connection cancelled
[09.06.2018 15:07:28] Runtime Notice: User 'Max' attempting connection to '95.151.73.221:1802'
[09.06.2018 15:07:30] Network Notice: Client connected to host - 'Max'
[09.06.2018 15:08:45] Network Notice: Client connection cancelled
[09.06.2018 15:10:33] Runtime Notice: Fantasy Grounds exiting

Thoughts?

I am starting to think this is all a school network issue - I am unsure why, but it would seem to be the simplest solution - talking to the network manager on Monday - any focused points or questions to raise with him would be appreciated.

Cheers

[damned]

Hey DoctorC

The school network is filtering out some of the traffic.
What is happening is the students computers are sending TCP requests to your IP (currently 95.151.73.221) on TCP 1802
This traffic needs to be allowed OUTBOUND and then the rest of the session (eg responses from the server) need to be allowed.
The students computers have no Inbound data connections.