message in box asks me to reset cache on launch screen

[dmkevin]

Hi all,

I was selecting library modules on FG for future POTA campaign and then opening a second instance of FG with localhost option and looking to see if and how all race and player options for campaigns I just purchased this morning would appear to players. However, a spinning blue wheel appeared and thereafter the FG player instance crashed. Multiple versions of a white box on the upper left of my computer screen appeared asking that I reset the cache on launch screen. There was other text which apparently followed this but the box was not wide enough to display this text.

I would be very grateful if someone could advise me as to how I reset the cache as it asks.

Thanks,

dmkevin

[Nylanfs]

Nuke button in upper right

[Zacchaeus]

Just to expand on what Nylanfs says; you'll find the 'nuke button' (which clears the players cache) on the screen where you join game. Click on 'Join Game' and just above and to the right of the 'Host Address' you'll find the button.

[AldritchPlupp]

Nuke button in upper right

I had one of the players try it and he got this message.
Edit: Since the attachment is pending approval, it says: "Path error in recursive delete."

[LordEntrails]

I had one of the players try it and he got this message.
Edit: Since the attachment is pending approval, it says: "Path error in recursive delete."

That might be due to the player not having appropriate permissions on his FG Data folder. The cache for a campaign can be manually delted by browsing to <FG Data>/cache/<campaign name>

[AldritchPlupp]

Cleared the cache manually. This did not help.
I'm willing to take any more advice anyone's willing to give.

[damned]

Can the user create a new text file in that folder if not they dont have the required permissions. They should give their Windows User account full control of the Fantasy Grounds folder and all sub folders.

[Moon Wizard]

Just to be sure, are you running in the FGU beta as well, and did you install both in the same data folder? If so, you need to re-install both in unique directories, preferably the recommended ones.

The cache clearing message can happen because FGU uses a different cache format than the current released FG version.

Regards,
JPG

[dmkevin]

Thanks all for your assistance.

I reinstalled FG Unity and this appears to have fixed it.