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February 20th, 2016, 17:51 #1
Click on Settings and Fantasy Grounds went poof
When I clicked on the settings button it said the uploader.exe was missing and closed down my fantasy grounds. I think this new patch has broken my FG.
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February 20th, 2016, 19:40 #2
For which ruleset does it go poof or does it go poof for any ruleset?
If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php
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February 20th, 2016, 20:53 #3
Check that your anti-virus application hasn't disabled/quarantined the FG updater FantasyGroundsUpdater.exe or updaterengine.exe. This has happened to a few users recently, especially if you have Norton as your AV.
Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!
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February 20th, 2016, 21:04 #4
I'm using bitdefender and when I click it it asks me to allow FG to operate and I said yes then it crashed.
FG Con 13 – Fantasy Grounds Online RPG Convention - October 12-14 2018
Register at www.fg-con.com for all the latest info.
Technical Administrator for Fantasy Grounds College
Holder of the "Ultimate License" | Allower of Demo Players!
GM of Nephilim Wars - 5E Post Apocalyptic Campaign
DM of Destiny Calls - 5E Homebrew that includes Waterdeep: Dragon Heist
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February 20th, 2016, 21:13 #5
Supreme Deity
- Join Date
- Mar 2007
- Posts
- 20,566
You can download the installer from the web site again, and run an update to repair any files.
If the files are being quarantined by your security software, this will still be an issue until you tell the security software to leave the FG programs alone. All FG programs are in the app data folder visible in installer or settings. (FantasyGrounds.exe, UpdaterEngine.exe, FantasyGroundsUpdater.exe)
Regards,
JPG
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