Release v3.1.5

[Zacchaeus]

Hi, Tivaan01; I suggest that you report your problem in this thread

[Targas]

Having an issue with the auto update to v3.1.5
I get this error:
Fantasy Grounds Updater
HandleFile
Unable to save file (FantasyGrounds.exe)

Hi Tivaan,

I had this a couple of times running Win7 32Bit and the WebInstall Version (non steam) as well.
Sometimes it helped to 'reboot', especially if I updated the 'updater' and the updater wanted to updated a couple of files.

Sometimes I had to reinstall the FGWebInstall.exe SW and download all SW updates again, which fixed the issue always.

[Tivaan01]

I got it, I deleted the old exe file in the folder and it downloaded and installed correctly

[Myrddin]

I'm having problems with the latest update. Every time I have tried to run the update this week, I get the "ERROR - Get Products: Network: connecting to host Retrying in 10 seconds" message. Normally the update runs fine. Is there anything I should be doing differently?

[Trenloe]

I'm having problems with the latest update. Every time I have tried to run the update this week, I get the "ERROR - Get Products: Network: connecting to host Retrying in 10 seconds" message. Normally the update runs fine. Is there anything I should be doing differently?

Check that your security/anti-virus application isn't blocking the FG updater: UpdaterEngine.exe

This has happened to a number of users (including me) recently. If you're using Norton there's some info here: https://www.fantasygrounds.com/forum...l=1#post243462 Even if you're not using Norton, check that this application is present (usually in the \Program Files (x86)\Fantasy Grounds directory) and that it can be ran.

[Myrddin]

Thanks Trenloe. That was exactly the problem. Any reason why Norton has suddenly Blocked the updater engine?

[Zacchaeus]

Thanks Trenloe. That was exactly the problem. Any reason why Norton has suddenly Blocked the updater engine?

Because it's Norton?

[Griogre]

It's a false positive for Norton apparently in some cases. It's probably made worse when the servers are busy and you might need to run the updater a few times to get through and FG being niche software - that seems to trip off the auto protect. As others have noted, Norton has been getting poor ratings the last few years. I still have it on a few computers but will probably let those subscriptions expire.

[Honken]

Not related to the release, but... Have you noticed how all your virus problems starts with installing a anti virus program?

/H

[HoloGnome]

I see that there is a client update that is now pending. What is the new version and what has changed?