[Issue] Periodic Image Sharing Issue
I am a player in a curse of Strahd campaign, and ususally we can get a full evening in without running into any problems, but over the last week or so we've been running into an issue where some of the players stop receiving images, and see nothing more than a red "?" character instead of the actual image. It does not matter if its an image from the campaign, or a custom image that the DM has added to their assets. To address this we had 2 of the 4 players clear their cache, and 1 (me) simply run FGU in admin mode, and the other player remained as they are (mainly because they never have an issue). The irony here, is that of the 4 players, one is in Europe (never has an issue), and the remaining 3 of us are all in North America, and we're the ones that have issues. The DM has indicated their ISP has had issues, they use an ISP in Florida, and I can't speak to their reliability, but its possible they do have issues.
When we had the two clear their cache, and they reconnected, the FGU server failed to push modules to them, and even I had issues after I disconnected and reconnected my client with admin mode, in that no modules could be seen to load, and no characters were shown for us to load.
We all disconnected, and had the DM completely unload all their modules, and reload them, then restart the server to clear everything out, and then had each player that was having issues connect one at a time, that seemed to help in that we were able to load all the modules and our characters, then we would disconnect and allow the next player to connect and do their thing.
Once all players had done that we all reconnected, had the DM begin to share images again. The first worked (map with effects), and the next image could only be received by myself and the player who has never had issues. Same with the third. It was at this point that we looed over the logs and noticed something. The players who are having issues are regularly sending the file request to the server, but the server never fulfills the request, as per the logs, and from that point on those affected players can never get another image. its as if the communication between the server and the client simply refuses to send new images. When the DM unshares the problem images, and reshares them... no new request shows up in the logs, its as if the server thinks the client already has the image and doesn't try to resend it, or the client never sees the file share so it can make the request.
I've got logs for everyone except the player who has never had an issue, and the DM, and will be attached to this post, they are names as follows:
1. fgu_logs_20210724.2 - Orianna.zip (Player who had issues with all images shared after the map)
2. fgu_logs_20210724_kaldor.zip (Player who also had issues with all images shared after the map)
3. fgu_logs_20210724.zip (My logs files, even though I had no issues this time, I did have issues prior to the cache clearing and running FGU in admin - these logs are after that issue).
4. fgu_logs_20210724 - Bunny.zip (DM's logs)