Player with "stuck" modifier conditions

I have a player in my game who seems to always have the following conditions applied to his actions, despite having no effects showing in the CT.

Advantage
Opportunity
Critical

This happens for spells and weapon attacks. I've been through the actions & groups, and I can't find anything funny.

He also, sometimes, rolls as if he has himself selected, even though he does not. He plays a bard, so I've seen this happen with both spells (forced saves) and weapon attacks.

It doesn't happen when I play as the character. It seems like it's his client, and these 3 buttons are "stuck" in enabled mode.

Any thoughts?
Will he have to open his own ticket?

Welcome to the FG forums!

Sounds like they’re using the SHIFT key for push to talk. SHIFT makes a damage roll a critical, makes an attack roll opportunity, etc..

*Deep sigh*

Thank you, I'm sure that's it. I'll let him know.