I've checked the Known Issues and searched the forum (though it's difficult to search a specific forum unless I'm missing something.)
When I open FGU, the Update button is read. When I click on it, it crashes.
When I click on Setting FGU Crashes.
When I try to uninstall the program, nothing happens.
This has been my experience dealing with FGU, as I haven't tried to do much else with it after these crashes.
Welcome to the FG forums ArckAngel.
Can you describe exactly what happens when FG crashes?
Is there anything written to the Windows application event viewer?
Here are the Errors from Event Viewer:
Faulting application name: FantasyGroundsUpdater.exe, version: 1.0.0.0, time stamp: 0xca126541
Faulting module name: KERNELBASE.dll, version: 10.0.18362.535, time stamp: 0x50cc8d5a
Exception code: 0xe0434352
Application: FantasyGroundsUpdater.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Win32Exception
at System.Diagnostics.Process.StartWithShellExecuteEx (System.Diagnostics.ProcessStartInfo)
at System.Diagnostics.Process.Start(System.Diagnostic s.ProcessStartInfo)
at FantasyGroundsUpdater.Program.CheckNewUpdater()
at FantasyGroundsUpdater.Program.Main()
Faulting application name: FantasyGroundsUpdater.exe, version: 1.0.0.0, time stamp: 0xca126541
Faulting module name: KERNELBASE.dll, version: 10.0.18362.535, time stamp: 0x50cc8d5a
Exception code: 0xe0434352
Fault offset: 0x000000000003a839
Faulting process id: 0x3d8c
Faulting application start time: 0x01d5ce698523ab88
Faulting application path: C:\Program Files\SmiteWorks\Fantasy Grounds\FantasyGroundsUpdater.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 148efc82-026e-4608-9173-c7cfdff8e042
Faulting package full name:
Application: FantasyGroundsUpdater.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Win32Exception
at System.Diagnostics.Process.StartWithShellExecuteEx (System.Diagnostics.ProcessStartInfo)
at System.Diagnostics.Process.Start(System.Diagnostic s.ProcessStartInfo)
at FantasyGroundsUpdater.Program.CheckNewUpdater()
at FantasyGroundsUpdater.Program.Main()
You are missing a needed file. See post #6 in this thread https://www.fantasygrounds.com/forum...oad-a-campaign
FGU has been working fine, it just did an update and started ok. I bought a couple of 5E books and restarted to update. Now FGU crashes immediately to desktop if I click update or setting.
Event Viewer log for update
Log Name: Application
Source: .NET Runtime
Date: 25/01/2020 10:04:52 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: MaximusVII
Description:
Application: FantasyGroundsUpdater.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Win32Exception
at System.Diagnostics.Process.StartWithShellExecuteEx (System.Diagnostics.ProcessStartInfo)
at System.Diagnostics.Process.Start(System.Diagnostic s.ProcessStartInfo)
at FantasyGroundsUpdater.Program.CheckNewUpdater()
at FantasyGroundsUpdater.Program.Main()
Event Xml:
<Event xmlns="https://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-01-25T11:34:52.913516500Z" />
<EventRecordID>21798</EventRecordID>
<Channel>Application</Channel>
<Computer>MaximusVII</Computer>
<Security />
</System>
<EventData>
<Data>Application: FantasyGroundsUpdater.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Win32Exception
at System.Diagnostics.Process.StartWithShellExecuteEx (System.Diagnostics.ProcessStartInfo)
at System.Diagnostics.Process.Start(System.Diagnostic s.ProcessStartInfo)
at FantasyGroundsUpdater.Program.CheckNewUpdater()
at FantasyGroundsUpdater.Program.Main()
</Data>
</EventData>
</Event>
Event Viewer for settings crash
Log Name: Application
Source: Application Error
Date: 25/01/2020 10:04:52 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: MaximusVII
Description:
Faulting application name: FantasyGroundsUpdater.exe, version: 1.0.0.0, time stamp: 0xca126541
Faulting module name: KERNELBASE.dll, version: 10.0.17763.914, time stamp: 0xfb6790ac
Exception code: 0xe0434352
Fault offset: 0x0000000000039159
Faulting process ID: 0x12c0
Faulting application start time: 0x01d5d3737539b85b
Faulting application path: J:\Program Files\SmiteWorks\Fantasy Grounds\FantasyGroundsUpdater.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report ID: 8538fe0f-fdc1-4b87-8497-27d61133872e
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="https://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-01-25T11:34:52.976452200Z" />
<EventRecordID>21799</EventRecordID>
<Channel>Application</Channel>
<Computer>MaximusVII</Computer>
<Security />
</System>
<EventData>
<Data>FantasyGroundsUpdater.exe</Data>
<Data>1.0.0.0</Data>
<Data>ca126541</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.17763.914</Data>
<Data>fb6790ac</Data>
<Data>e0434352</Data>
<Data>0000000000039159</Data>
<Data>12c0</Data>
<Data>01d5d3737539b85b</Data>
<Data>J:\Program Files\SmiteWorks\Fantasy Grounds\FantasyGroundsUpdater.exe</Data>
<Data>C:\Windows\System32\KERNELBASE.dll</Data>
<Data>8538fe0f-fdc1-4b87-8497-27d61133872e</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
I got mine working - UNINSTALL and REINSTALL worked
Nevermind figured it out