FGU - Where would I find my FGU license key if it's not in my FG store :< ?

I hate to be that guy, but I've just downloaded FGU and asking for the key, which I understand should be in the FG store, but I can't find it there.

I backed the Kickstarter at the Rookie Upgrade - Ultimate level. Did I miss a step to 'link' the Kickstarter pledge with the FG Store?

My apologies, knowing you must be getting a million questions around FGU. My thanks!

Brett.

I just sent you your link. Your pledge was unclaimed on our system.

Thanks Doug -- sorry for putting you and the gang through hoops :< .

Hello =D
I really hate to be that gal, but I have the exact same problem as the original poster here. Any chance you can help me too? I have no idea where to claim my kickstarter pledge.
So sorry for the inconvenience!
Thank you so much for your time in advance.

Quote:

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Originally Posted by LivaWilborg

Hello =D
I really hate to be that gal, but I have the exact same problem as the original poster here. Any chance you can help me too? I have no idea where to claim my kickstarter pledge.
So sorry for the inconvenience!
Thank you so much for your time in advance.

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We'll see if ddavidson will see this, but you can visit support.fantasygrounds.com and reach out to our support staff as well.
https://fantasygroundsunity.atlassia...stomer/portals

Thank you so much for a super quick reply!
I have written to support now!
Thank you for your time and help =D